Piedmont QuickCare at Walgreens - Camp Creek

Not open when I was there at 5 am
Dec 29th, 2021

My experience here was was horrible. If I could give ZERO stars I would. There is nothing urgent about this place. I definitely did not receive care. The front office staff are unprofessional. I came in for an appointment after experiencing symptoms that caused me pain. I went early to check in. I returned to my car. Twenty minutes after my appointment time I went in to see if they were running extremely behind. If so I could come back in the morning. I was assured by front office staff that that they were not. I gave a urine sample as I had to use the rest room. I continued to wait from my car. I was triaged 30 minutes later from my car then called into the office for my visit. I waited in the room and finally asked when I would be seen. If anyone had a time frame. The medical assistance first said I’ll be right with you. Then she told me to ask employees that were sitting in a room cackling. ( That door should be kept closed. Especially with the noise coming from there. ) after waiting over a hour. I told the front office lady I would be back in the morning. And I left. No one has called me to discuss my urine sample or to apologize. Be honest when people ask about the wait time. It’s unfair to leave people sitting in pain when they could go else where. Definitely not returning to this location.
Nov 15th, 2021

I was seen quickly and the nurse (I believe her name was Ellen) was extremely kind and attentive. That is the only reason for more than one star. The PA, who referred to herself as a doctor, Ms. Otto, was disrespectful and had zero bedside manner. I understand that it’s a pandemic and that providers are under a lot of stress but I would have appreciated more warmth or at the minimum a bit of respect.
Sep 12th, 2021

Always receive thorough care. Nice , respectful, knowledgeable providers.
Apr 13th, 2021

Don’t go here if you have private insurance. They don’t know how to bill your visits and you will have a headache trying to solve the claims with your insurance. It has been 3 months since my visit and still trying to solve a bill that was billed incorrectly resulting in an out of pocket expense for me. Save your time and money and go somewhere else.
May 28th, 2020