Rock Springs Village Apartments

Highly recommend! Amazing customer service and really great staff! Super impressed!! Beautiful property! Thank you, Shyra for all your help!
Mar 27th, 2024

Rock Springs Village is a well run location. I recommend this complex for anyone looking for their next apartment in ATL. I was treated well my entire time calling this complex home.
Mar 14th, 2024

The fire alarm panel on the ground floor of building 3 has been beeping for close to 4 days now. It is Wednesday 3/13. It started Saturday 3/9. Management has not fixed this problem after multiple requests from many residents. Please fix this problem now. It is very irritating for an alarm to sound constantly.
Mar 8th, 2024

Edit: why should I be responsible for pest control in the parking lot?? Thats your job as a leasing company. I know for a fact at least one of my neighbors put in a pest control report about the rodents in the parking lot more recently. The rats are so bad they chewed the wiring up in my car outside my apartment and I had to pay thousands of dollars to get it rewired.
Jan 3rd, 2024

Horrible Customer Service and Maintenance Experience at Rock Springs Village Apartments I am extremely disappointed with the negative customer service provided by Rock Springs Village Apartments. My experience living in this complex has been nothing short of a nightmare, filled with various problems that were met with indifference by the management. Firstly, the parking situation at this complex is abysmal. If you are unfortunate enough to live close to the garage parking area, you will find your vehicle covered in sap, which damages the paintwork. Despite numerous complaints, the management has taken no action to address this issue, showing a blatant disregard for their residents' property. Quite recently, I experienced a leaking ceiling in my apartment, which resulted in a persistently loud machine running for over three days. The noise was unbearable, and despite my requesting an alternative location to stay until the repairs were completed, no assistance was offered. This lack of consideration for the well-being and comfort of residents is simply unacceptable. Furthermore, just two months ago, my apartment was infested with mold, compromising the condition of all my belongings within. Mold is a serious health hazard, and it is shocking that the apartment management allowed such unhygienic and unsafe living conditions to persist. It took an unreasonably long time for them to rectify the situation, during which I was exposed to mold spores and potential health risks. The overall disregard for the safety and well-being of the residents, along with the lack of urgency in addressing maintenance issues, highlight a severe lack of professionalism and empathy from the management of Rock Springs Village Apartments. Residents should not have to endure substandard living conditions and unresponsive management. I strongly advise against considering Rock Springs Village Apartments as a potential living option. The negative customer service experience, coupled with the lack of care for residents' concerns, makes this complex an unsuitable and unsafe place to call home.
Dec 24th, 2023