Venue Brookwood Apartments

Staff is extremely helpful!
Apr 9th, 2024

Listennn. I was trying for the longest (almost a month) to secure this unit and we had some technical delays beyond any of our control, but Char, Patricia, and Marilyn went ABOVE AND BEYOND to get me in by my birthday! Got the keys on my special day, best gift I could receive! Super grateful for all of their communication, flexibility and due diligence. Thank you ladies! Beautiful space for a beautiful new chapter. I love my new home.
Apr 9th, 2024

Community is nice and secure. Location is great. Service could be better at times.
Apr 3rd, 2024

I wanted to get information about the units available for an immediate move in. I called around 2pm on a Thursday, and Patricia told me they would not be able to tour me until Monday. I want to make a decision by the weekend, and informed her that, she proceeded to hang up on me. I just needed to see the unit, as Ive seen the amenities there. They missed out on a lease due to Patricia being rude/dry/and accommodating. I get they get busy, but she could have handled that way better. It felt like a fair housing issue and I will be contacting HUD
Mar 26th, 2024

12/31/23 update: Still love living here but the experience has not been that great anymore. Only one elevator works and it takes about 10-15mins. The sky lounge area was the best part of this apt complex but it has been closed since June for renovation. Initially we were told that it will be ready in 3 months but its been 7 months and its still not ready. This is a true luxury apartment complex. I was on the hunt for a good apartment for a while and I toured several apartment complexes before locking this one in and this is the best one amongst all of them. The apartment looks gorgeous and is very spacious, hallways are always super clean, maintenance request gets taken care of in less than 24hours and the leasing staff is very nice and friendly. Special thanks to Shianne from the leasing office for showing the apartment very last minute and helping with the move in process.
Mar 26th, 2024