Andover at Johns Creek

Mar 28th, 2024

I was interested in this property & then they increased the prices of a 2 bedroom by $250 in one day so now its out of my budget & I have to start over THANKS!!!!!!
Feb 1st, 2024

The gentleman who said there's drug activity is absolutely right. During almost the entire time I was living here, my room reeked horribly of marijuana thanks to a neighbor who was smoking it inside their room. The smell was so strong you'd think someone was doing it in my unit. None of the property managers could figure out who it was. It took several weeks and multiple attempts trying to contact them to get back to me with any sort of "answer" (only to say they walked around and didn't find anything). I was only asking for a weekly update, even if it was just about their plans on what to do, and they couldn't even do that. Imagine being forced to investigate the issue yourself despite the property managers having a better idea of who lives there and what unit vents are connected. In fact, they were asking ME who it is. How am I supposed to know? It was impossible to tell which direction the smell was coming from (let alone which room), and I wasn't about to start knocking on every door and revealing who I am without the culprit revealing who they are. What they did do was putting me in touch with the courtesy officer, who later stopped responding to my messages altogether months before he stopped working in the community. I only found out he had stopped working here not long before I was to move out. The lack of care and transparency from the team got so bad that I gave up completely on trying to get hold of anyone or getting anything done and counted the days until I could move out. This is not the end of my nightmare of an experience here. Aside from the property managers being hard to reach (actually, near-impossible most times), the washing machine in my unit wasn't inspected AT ALL before I moved in. There were black specks in it that I had to clean out before using it at all, and when I washed my clothes, it released more specks that got onto my (white) clothes and STAINED them. To this day, those clothes have been rendered unwearable. It took 3 times telling the apartment for them to do anything except "clean" the machine. Cleaning wouldn't help because it would release more of these specks upon use! They finally switched the washing machine with one in a different unit, transferring the problem, but not resolving anything. No one compensated me in any way for this. Pretty much every appliance in my unit broke or needed repairing at some point during my yearlong lease. Also, pretty much every appliance was outdated. This doesn't seem to be the case for all units, as I talked to another resident and they told me they had brand-new appliances in their unit. Avoid like the plague!
Dec 23rd, 2023

Nov 16th, 2023

If I could give this property more than five stars, I totally would! The property is literally in the heart of everything, but the major selling point was the upkeep of the property and the amazing staff. I met Brandon, Brenda and Verlencia when I toured last week, and everyone was extremely nice. The office was beautiful, and maintenance were friendly, even speaking as we rode the community. I felt right at home here and will be putting in my application asap!
Nov 9th, 2023