Acworth, GA Bank

I wanted to take the time out to give PRAISES to mrs Diana Keller!!!! after going through a literal nightmare over the phone for weeks she was able to help me and solve m ... more

Debra is absolutely amazing! She takes the time to explain options and educates you on the best and most appropriate option for your business. She is patient and open to ... more

Not sure why this location has a 3.6. I have been visiting this branch for a couple years and the service is always top notch. I've used the atm, made in person deposits, ... more

It is extremely rare to find employees who take ownership of problems these days. Terry at the Mars Hill branch is one of those people. You should do whatever you can t ... more

Been on the line half the day trying to report fraud! Its been nothing but a hassle trying to speak with a human at the actual branch! I would have never opened an accoun ... more

Quick and friendly

I am a 68 year old Woman. This is the best bank I've ever had in my life, The Customer Service is Phenomenal every time I go in! I can't say enough about how fantastic t ... more

The staff is always very nice to my husband and me when we go in.

I have been a Suntrust customer for 21yrs. Ever since Truist took over the bank its been a joke. Try and call them for help it's a 45min wait. I went into this branch to ... more

Have to wait at least 20 minutes in the drive thru for a simple deposit EACH time and not even greeted for at least 15 with no other customers in the drive thru.

Absolutely the worst customer period. Basically a zero star if available. Not courteous and or helpful at all.

I have always used the branch for all my banking. Customer service always outstanding. Always helpful and courteous. This is the first and only branch for me .

Horrible customer service as others have stated. Employees sitting around with no one else in the bank, coming in for a simple task only to leave with never being seen. I ... more

Wouldnt accept rolled coins and were really rude. Very slow. Unprofessional.