SouthState Bank

Sherri Small _{on Google}

Nov 9th, 2023

Door locked before closing. Refused to provide service. Negative attitude and demeanor from manager.

Amber Frazzano _{on Google}

Sep 18th, 2023

I was at this location today due to having recently lost a member of the family who has an account that I needed to close. The attendant was incredibly rude and unempathetic to my situation. She took great joy in telling me that despite my correct and legal paperwork, I was unable to close the account or even get any general information on the account. When I asked what the typical process is to closing the account on behalf of someone, she smiled and said that the account will default to the government in 5 years and theres nothing I can do. I understand there is a process to things, but she did not have to be so incredibly rude. She was the only bank teller at the counter and I visited today, 9/19/23 at around 1:15-1:30 PM.

Juliette Lees _{on Google}

May 27th, 2022

Working with South State has been an absolute NIGHTMARE!! Sure, when they wanted our business to close on our 2nd house it was smooth sailing but to get an appraisal has literally left me feeling like I've been through hell and back! I started this process back in June of 2022, it is now Novemeber of 2022 and NOTHING has been resolved. They took my money for the appraisal back in July but have not scheduled the appraisal. After constant back and forth over the phone and via email over the last 5 months, I still have no completed appraisal or my money back. It is safe to say we will not be using South State for our next investment property.