Chase Bank

Great team when you need them. Always appreciate the kindness
Jun 29th, 2022

Real great bank that decides to close at 5 and be closed on the weekends so if you work during the week you wont be able to use your bank at all! Awesome thought process guys!
Mar 13th, 2022

why do employees always put a car in front of the ATM I have a big van and I can't turn around I have to go back to get out of there
Jul 9th, 2021

Oof winter park, another bad one. What can I say about this private client bank? I wont name the banker I dealt with, but it rhymes with Mason Jally. I think he might have missed the etiquette and professionalism part of the vigorous banking course. I booked an appointment to open up an account two weeks in advance and good old Mason Jally, rescheduled it twice and then just completely moved it to a different day. No decency to give me a ring and let me know, nothing. And then when I called to ask him whats up, he said theres nothing he could do. What a shame Massy boy. There once was a time that banks loved when you opened up accounts with them and put money in the bank with them, so they could invest your money and make more. Maybe Mason Jally hasnt figured that out. Maybe he thinks it just sits in a big fat safe under his desk. If you read the other reviews too, youll realize that this branch really emphasizes the private client portion of their name, and by emphasize I mean just the quotation marks around the name private client, because they seem to disregard any sort of customer relationship. Wish the one in wp village didnt close. I called the sun trust across the road and they seemed nice so sucks to suck Mason Jally, but you did this. Have a little more control of your schedule and sound somewhat remorseful when you explain to someone that you prioritized other people instead of them and the required appointments mean nothing. Again winter park, we can do better.
Aug 24th, 2020

Been a customer for over 20 years with Chase and always received great service overall which is why I was absolutely shocked today at a very poor business decision especially after learning it was a branch manager. I walked in the branch to open up another business account with no one being served but me and was turned away because I did not have an appointment scheduled during this new normal Covid environment. It would literally take 15 minutes to open an account and with no one there there should be no excuse for not excepting good business especially loyal business. That is no way to treat your clients regardless of how many accounts they have and whether they have been with you for years or are opening their first account. In this environment you have to be on your best behavior and ready to work with business that is in front of you not wait for business that hopefully shows up at their scheduled appointment time. All you have done is encourage me to open my first account with another bank.
Aug 1st, 2020