Chase Bank

Everyone I have ever dealt with in this bank has been nothing but extremely helpful, pleasant and attentive. The service here is stellar. Even at 5 minutes to closing time I was treated well and no one made me feel rushed. I wouldn't waste my time or money anywhere else. In business matters I have noticed the good name "Chase" has gone a long way to impress.
Feb 4th, 2024

I walked in to cash a check from chase that was in my name and written from a chase account but was denied. The lady told me my name was not on the check but it clearly was. I saw my name there next to pay to the order which was stacked on top of each other. The lady still did not want to cash it, I took it to my personal bank and they were very confused by the lady at Chase denying the check to be cashed. They said she might be new and maybe didnt read the line entirely, quickly cashed the check. I recommend Truist over Chase.
Nov 27th, 2023

Nov 10th, 2023

My family & I put a LOT of $ through this bank, however I'm one of the many who was told they were too busy to help me in a branch w ZERO other customers inside. I was also told by Mr Meetoo my debit card would be expedited, but nope... Now I've tried to call for hours and no answer. Terrible customer support.
Nov 7th, 2023

I made a comment on ft Harrison location. That location sucks. If I ask you if I could cash or deposit my check I tried to electronically deposit but was returned. (They couldn't locate it). But of course when I went to west bay location the lady I spoke with got on phone and simply asked if it could still be cashed in branch. You know what the answer was? YES! Something so simple turned horrible at ft Harrison but was easy and pleasant at west bay. Thank you west bay so much. #Life savers!
Aug 31st, 2023