Saint Augustine, FL Van Rental Agency

Excellent virtual process. Right outside a Shell Station. Get gas when return. Right outside. Picked up the giant 26 footer. A+ business.

Lady is very kind, also helpful!

Good customer service

great guys and the transaction process to get a rented vehicle is straight forward and quick

Do not rent from this place. I placed a reservation 3 weeks in advance , paid in advance. Then when I show up the day of the guy at the counter tells he he has nothing ... more

Dave has great customer service. Helped me out very nicely with the rental when I came at the last moment just before the store closes. Thanks a lot.

I didn't catch the guys name that helped me get a motorcycle trailer but he was awesome. Super friendly and on the ball. Highly recommend going to this location as long a ... more

The employees and crew here are amazing an very accommodating I would 100% recommend this place to everyone I know

Tessa was very professional and a great help.

Easy pickup and easy dropoff!

Checked out a trailer for a couple of days. No issues. Worker corrected a break light fuse and made sure the connections were all correct. Good place to rent from.

Paul is always a pleasure to work with

The best experience I've ever had with a stand alone Budget location. The office building was clean and the people behind the counter were very customer friendly.

When you operate a business and post hours of operations then you need to stick to those hours. I was suppose to pick up a U-Haul Van at 10:00, and no one was here.

Dropped my rental off after driving down from Hilton Head. Location is very easy to get to (and back out of) and the gentleman working the counter was very personable. Su ... more

Experienced very rude behavior from the associate at the desk. He refused to provide the vehicle, citing it was one way to Miami. Consequently, I had to travel to Jax air ... more

The couple that runs the place are really nice. Very respectful and humble. Great customer service. I highly recommend.

Horrible horrible I hated it

Horrible the killed my dog that ate the rare that ate the ocean then I ate the dog which cooked the rabbit interesting movie

Truck was dirty in the cabin and the cargo area. Half gas tank.

Very friendly and accommodating. Will use them again.

Had just what we needed!

Not friendly service

Had car reservation to pick up in Fort Lauderdale, Florida. Arrived at 9:50 for 10am pick up. Totally understaffed. Only 2 people working inside. Husband waited in long l ... more

Picking up the truck was smooth, very quick, and without bureaucracy, the service was excellent, the attendant was very charismatic and professional!!!!

NOT a rental car place at all. It's the back end of truck delivery warehouse. The closest Budget/Avis store from this spot is 23 mins away, on Atlantic Blvd.