Miami, FL Credit Union

excellent and good service(also very nice pens)

very good

Mortgage division is terrible, its impossible to talk with anyone in person, or discuss anything about your specific case.

My work is part of the BCU network, claims to be member owned. They are hands down the most incompetent bank I have ever used. Total chaos, people working from home, kids ... more

Tropical Financial Credit Union associate's have always been amazing. But they went above and beyond their excellence in customer service to help me during this time of c ... more

Credit Repair Ease helped me in removing negative items from my credit report and they are still working on it. I am very happy I joined Credit Repair.

Educational Federal Credit Union is ALL about its members. Members come first. Tired of being treated like an account number...Join ED FED...its a family.

Staffs are extremely professional.

Jacob is an awesome teller! Took care of all my inquiries and had me in and out and no time! He did it all with a smile and was very friendly as well as efficient. Thanks ... more

Ms. Sharita Cooper was really pleasant, engaging and accomadating. She's an asset to the company. Thank you so much Ms. Cooper! We wish you all the best in Life.

Outstanding, professional customer service by Samina DTrinidad. at credit Union, West kendall, Miami location. She is very courteous, patient and multitasking.

I had an uncomfortable experience with my property tax payment that thankfully got straightened out by the manager. I expressed the awkwardness of the new online site and ... more

Great service and friendly staff

The incompetence of this Bank is like nothing I've ever experienced. From the never less than 45-minute wait time on the phone to rarely getting resolution, I promise you ... more

(Translated by Google) The treatment was excellent, like everyone's professionalism, they are like a family (Original) El trato fue excelente ,al igual que el profesional ... more

One of the best in interest rate. Love it. I will never change my financial institution that rewarded me with low interest rate in loan and more.

They send your bill to collections before even letting you know you have a due date. Very poor communication and bad customer service. Don't bank here.

Coleen did an awesome job. She was such a great helper regarding my car refinancing, this was the second time working with her, super nice, very professional, straightfor ... more

Fast and excellent service

Id like to recognize & thank Juan Carlos Brito. I had visited this branch to close an account that I opened in 1984. I was upset that I was being charged $10 monthly main ... more

Did take a bit of time while there where other ppl in the back just talking otherwise it is 5 stars

They're nice

Gewastest bank EVER!!!

The online system is not good, you can never talk to a representative and any operation you need to do becomes more difficult

Very good experience, every time I go they treat me very well, they help you with your questions and guide you. I recommend it 100%

BEWARE CROSS COLLATERIZATION. PAID OFF MY CAR LOAN BUT THEY WILL NOT GIVE ME MY TITLE BECAUSE MY HUSBAND BOUGHT A CAR A COUPLE OF YEARS AGO AND HIS IS NOT PAID OFF. 170,0 ... more

I have problems to inter in online

Have been a member for over 30 years and have received wonderful service for all transactions.

Horrific company! They took over PNC and have had issues ever since then. I have been trying to close out an account for over a week now. I was advised a balance was on m ... more

We love this small garden in Pinecrest. A good size playground, a toddler splash park and a small petting zoo, this place provides an enjoyable day out with the family. ... more

They only have one guy working. He is very nice but I was there when the line piled up with people to include a guy applying for a loan. The entire process took over an h ... more

(Translated by Google) Open bank account, change checks. (Original) Abrir cuenta de banco, cambiar cheques.

Very professional management staff. I just want to point out that 2 days ago I rated them with a one-star because I was having a rough day and we are all on edge . I ... more

Very friendly and helpful staff. I needed to get a car loan initiated half an hour before they closed and they went the extra mile to make it work for me.

Clara smiled at me while she told me I had to pay $5 to receive money from a check from this bank. The check was signed and given to me. Yander came out and was disrespec ... more

Very nice

(Translated by Google) Close very early and not open on Saturdays (Original) Cierra mui temprano y no abre días sábados

KYC compliance isn't as strict as what was being pushed at me. It was clear I was being profiled as someone inclined to commit fraud (which was insulting). I'm new to Mia ... more