ACE Rent A Car

ACE Rent A Car

Hours

Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM
Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM

Chamber Rating

Verified Member
2.8 - (1543 reviews)
537
134
87
86
699
Read Our 1543 Reviews

Chamber Rating

Verified Member
2.8 - (1543 reviews)
537
134
87
86
699
  • Cristina carrete


    May 26th, 2022

  • Kipp Springsteen


    May 24th, 2022

  • Yassaman Baratali


    May 24th, 2022

  • SHAYRA FIGUEROA


    May 23rd, 2022

  • Kalpit Patel

    WORST SERVICE AND RUDE STAFF!! I rented a Car from their Miami Airport location between 27th-31st March. Even though, I had booked this deal through Priceline for $243 and was just purchasing car coverage from Ace Rent a car, they only applied $221 as deal discount towards some hypothetical total they of $595. On 27th, when I picked up the car, I specifically said NO to Toll and asked for only car coverage but I was charged for Tolls and Liability. The guy at the airport rudely told me it will be taken off but it has been a week and there have been no changes to my credit card yet. In addition, within 15minutes of leaving the pickup location, Low Tire Pressure warning popped up. I called the airport location and they said they will switch the cars but when I went back to the pickup location, they just filled air or change tire and gave it back to me. On 28th, I saw roaches coming out of the car from AC went and roaming on the dashboard (please see the images attached). On 29th, I was about to leave for a big day trip to Key West and the Low Tire Pressure warning again came up. I called the airport location and they rudely asked me to change the tire by myself or fill air or get the car swapped. I went to the airport pickup location and there they said we will fill air. I was so shocked that inspite of them saying that theyll swap the car over the phone, they changed their statement. So I had to be firm and asked for a new car as I was going on next day on 2 day trip to Orlando. The guy at the airport location was also intimidating and saying do you want it or not when I complaint about the roaches. They took almost an hour, I couldnt do my Key West trip (one of the most important trip that I had planned for my visit to Miami. I had bookings for the ferry at a set time which I missed and a snorkeling experience for which I wont be getting any refunds from those companies). Overall it was the worst experience with this rental company and Im disappointed in the service and way in which the staff at airport treats people as well as trick customers for extra charges inspite of customer specifically saying NO.
    May 23rd, 2022

Read Our 1543 Reviews

About
ACE Rent A Car

ACE Rent a Car offers great service, great vehicles, and great value. Since 1966, the most important part of the ACE mission has been the service of our customers. With the latest model cars, vans, SUVs and other specialty vehicles, ACE has the perfect selection of vehicles for your next rental at a substantial savings. ACE has more than 350 locations around the world offering great low-mileage vehicles at a tremendous value when compared to other rental car chains. Come and discover how our award-winning service sets us apart.

Contact Info

  •   (866) 551-8267
  •   (866) 551-8267
  •   Website

Questions & Answers

Q What is the phone number for ACE Rent A Car?

A The phone number for ACE Rent A Car is: (866) 551-8267.


Q Where is ACE Rent A Car located?

A ACE Rent A Car is located at 3900 NW 25th St, Miami, FL 33142


Q What is the internet address for ACE Rent A Car?

A The website (URL) for ACE Rent A Car is: https://www.acerentacar.com/GoogleBusiness


Q What days are ACE Rent A Car open?

A ACE Rent A Car is open:
Friday: 7:00 AM - 11:00 PM
Saturday: 7:00 AM - 11:00 PM
Sunday: 7:00 AM - 11:00 PM
Monday: 7:00 AM - 11:00 PM
Tuesday: 7:00 AM - 11:00 PM
Wednesday: 7:00 AM - 11:00 PM
Thursday: 7:00 AM - 11:00 PM


Q How is ACE Rent A Car rated?

A ACE Rent A Car has a 2.8 Star Rating from 1543 reviewers.

Hours

Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM
Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM

Ratings and Reviews
ACE Rent A Car

Overall Rating

Overall Rating
( 1543 Reviews )
537
134
87
86
699
Write a Review

Cristina carrete on Google

image


Kipp Springsteen on Google

image


Yassaman Baratali on Google

image


SHAYRA FIGUEROA on Google

image


Kalpit Patel on Google

image WORST SERVICE AND RUDE STAFF!!
I rented a Car from their Miami Airport location between 27th-31st March. Even though, I had booked this deal through Priceline for $243 and was just purchasing car coverage from Ace Rent a car, they only applied $221 as deal discount towards some hypothetical total they of $595. On 27th, when I picked up the car, I specifically said NO to Toll and asked for only car coverage but I was charged for Tolls and Liability. The guy at the airport rudely told me it will be taken off but it has been a week and there have been no changes to my credit card yet. In addition, within 15minutes of leaving the pickup location, Low Tire Pressure warning popped up. I called the airport location and they said they will switch the cars but when I went back to the pickup location, they just filled air or change tire and gave it back to me. On 28th, I saw roaches coming out of the car from AC went and roaming on the dashboard (please see the images attached). On 29th, I was about to leave for a big day trip to Key West and the Low Tire Pressure warning again came up. I called the airport location and they rudely asked me to change the tire by myself or fill air or get the car swapped. I went to the airport pickup location and there they said we will fill air. I was so shocked that inspite of them saying that theyll swap the car over the phone, they changed their statement. So I had to be firm and asked for a new car as I was going on next day on 2 day trip to Orlando. The guy at the airport location was also intimidating and saying do you want it or not when I complaint about the roaches. They took almost an hour, I couldnt do my Key West trip (one of the most important trip that I had planned for my visit to Miami. I had bookings for the ferry at a set time which I missed and a snorkeling experience for which I wont be getting any refunds from those companies). Overall it was the worst experience with this rental company and Im disappointed in the service and way in which the staff at airport treats people as well as trick customers for extra charges inspite of customer specifically saying NO.


Load More Reviews

Overall Rating

Overall Rating
( 1543 Reviews )
537
134
87
86
699

Write a Review

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