Chase Bank

I received super good service at this branch, the girl who helped me is called Nelsys, I loved it, I highly recommend.
Mar 21st, 2024

I have had unpleasant experiences every time I go to this branch and talk to the manager whose name is Jose Box. He is an aggressive talker and somehow he always seems to help customers by obligation, something I consider very unprofessional. I must say my experience with the tellers and with Steven is always great. Being Steven a very professional and knowledgeable banker. I hope Chase is able to solve this type of avoidable customer issues. I have been a customer for more than 6 years and this is the first time I encounter myself in such an uncomfortable situation like this. I have had unpleasant experiences every time I go to this branch and talk to the manager named Jos. He is an aggressive conversationalist and somehow always seems to help customers out of obligation, something I consider very unprofessional. I must say that my experience with the cashiers and with Steven is always excellent. Steven being a very professional and knowledgeable banker. I hope Chase can resolve these types of avoidable customer service issues. I have been a customer for more than 6 years and this is the first time I have found myself in a situation and moment as unpleasant as this.
Mar 9th, 2024

This branch was the only branch that did not give me a headache or an excuse on trying to open a business account. The branch manager Jose Box & Steven Lopez went above and beyond on helping me open the account. Much appreciated of the service they provided. Thank you again.
Feb 22nd, 2024

Dec 13th, 2023

The service is ok but the staff are very slow and don't keep their promise on time.
Aug 22nd, 2023