Easirent Car Rental Jacksonville International Airport (JAX)

J J * _{on Google}

Apr 7th, 2024

TJ provided excellent guidance and professionalism throughout the process, for which I am grateful.

Joe G _{on Google}

Apr 7th, 2024

Shout out to Francine and TJ!
This is my second time renting from this place this week!
Mondays and Sundays theyre super busy but these guys take care of the customers needs!
Shout out to the boss man and manager: Frankie, he can be a little stern in his character but he was very honest and takes care of the customers the car I rented had a chip on the windshield that I didnt catch when I checked it out and didnt even notice until checking it back in but Frankie had already documented it and was able to vouch for me!

Kita Moultrie _{on Google}

Apr 5th, 2024

Very positive experience.

Johnathan Coffman _{on Google}

Apr 4th, 2024

Francine was a fantastic help when we came in to do the return and Franky was awesome at backing her up when she needed it and multiple people came in! Didnt see the review process on our initial pick up night, but Corbin was an excellent help and walked through the process real well!

Pastor Monica R. Hooks _{on Google}

Apr 7th, 2024

Kind workers! BUT the process is tricky. Exorbitant fees that aren't even in the fine print online are required. $500.00 deposit, if local. $250.00, if traveling from out-of-town. It's a security stash if we damage or crash. If the car is returned without an accident or incident, the headlock on the deposit is fully released. BUT, if you use Cash App, it may take up to 2-3 weeks before it crawls back into your account. If you use a credit card or debit, it is released also. BUT not immediately either. It'll take up to 2 or more days before it taps back into your financial source.
BUT, online, there was No mention at all about such exorbitant fees, and holds on our accounts. Online actually proported that we can, "Pay Later." I went there by Uber, prepared to pay $57.00 for an economy car for 2 days (I only used it for 2 errands because it wreaked of cigarettes and lavender spray; I couldn't breathe with ease), and $39.00 for the Collision Coverage. BUT, I ended up forking out $648.00. Of course, the $500. deposit will be returned...eventually. But if I'd made plans to purchase other substantial items, or wanted to go and pay some big bills, or if I already had automatic payments set-up to deduct from that same account, OR just wanted to pull some cash to tithe, offer or have some "walking around money," I would've had a serious situation, because I only put what's presently needed in that Cash App. So, I had to tap-in some funds from another source. It's not always like that for me. It's not always like that for many of us- no shame, just life being lived.
Be very diligent about the details, please. If you are blessed to have customer service to answer the phone, I hope that you ask a live person, a customer rep, "Can you tell me everything I will need when I arrive at Easirent?"
God bless