Lee Health Imaging and Radiology - Riverwalk

While waiting saw the techs bring out a very old lady on a wheelchair, setting her in the middle of the room wearing only an undershirt, midriff exposed (her jacket hanging on wheelchair) and just leave her there! Its 48 degrees out here in Florida and very windy. After a while a driver came, pulled her shirt down a little and pushed her out in the cold like that. Nurse or technician offered no dignity, no respect for an old lady. It's so sad to see a human being pushed around as a lifeless sack of potatoes. Karma is unforgiving. Shame on you blondie
Oct 9th, 2021

I had to have an MRI today and the front staff person was friendly and professional. I was very impressed with Pete, the imaging technician. He was very friendly and professional too, and did a great job explaining the procedure and did his very best to put me at ease when I told him Im claustrophobic. This was my first MRI experience and although the machine was very loud and noisy, Pete gave me headphones so I could listen to the contemporary Christian music I had requested, which kept me calm. He treated me with the utmost respect. I would not hesitate to go here again should I need to in the future.
Jul 23rd, 2021

Total fraud - (Pay attention to how they bill your insurance) they code their procedures as Lee Memorial HOSPITAL (no NOT Lee Health) to bill patients & insurance companies maximum costs. Outpatient Radiology at Riverwalk has a few different names, I guess it depends which hat they need to wear to be able to maximize the amount they can charge for each specific scenario. For example, I needed an MRI and they reported themselves as Lee Memorial Hospital to BlueCross Blue Shields so they could charge 5 times as much. This caused my insurance to basically bill this as if I were having a surgery and my patient responsibility went from $100 to $650!
Apr 9th, 2020

They do not answer the phone but ask you to leave a message and they will return the call. They don't. Dealing with the surly receptionist is not pleasant. I asked them to send an MRI disk to my surgeons in Cincinnati. They failed to do so. I went back and got one and FEDEXed myself. The techs are capable and seem to know what they are doing. This lab is not worth the grief, frustration, lack of care and inefficiencies.
Feb 2nd, 2020

Excellent facility. Over the years, i have had a chest x ray, ct scan, and brought friends and family for assorted radiology. Friendly staff, clean facility, plenty of parking, never a long wait, convenient location.
Jan 4th, 2019