Washington, DC Electronics Store

Mr. Chris was the customer service representative who greeted me today at the store. His excellent experience helped me and my son with our cell phone issues today. He ha ... more

Dont trust nobody In Dat store

I was there on Jul 2, the place was permanently closed!

Down right rude I was a customer behind another and he was treated so badly that I left I will be reporting this store to corporate and wen I say both of the women was r ... more

#BEWARE USE AT YOUR OWN RISK PHONE SPAMS ADS DURING REGULAR USE... CALLS TEXT EMAILS SOCIAL MEDIA Insurance claim will send you to main office NOT located in DC...even if ... more

Fantastic service. Oscar was very friendly and help us so much. Thanks!

Quick & affordable I really appreciate the customer service to.

Excellent service

A really nice store in a beautiful classic building. Plenty of sales staff and waits are usually brief. Occasional problems (sold me the wrong size watch band) are prompt ... more

Brianna L assisted me today and was truly a pleasure . i was water damage in my charging port and was able to upgrade with no issues at all

This store used to be good.. NOT ANYMORE! UNDERSTAFFED, BADLY TRAINED, they can't do the simplest things.. and if you ask to make an appt, they tell you "no need' - then, ... more

Elijah + Eric did a great job with helping me answer all questions/ concerns regarding my account and were patient with helping with our at&t issues ! Thank youu

Excellent job, highly recommend.

The worst, WORST customer service experience. A lady (curly hair and on her 20's probably) was unpleasant when I arrived at the place, or that was my impression of. She r ... more

Andy was extremely helpful! My wife and I visited the store to move from T-Mobile to Verizon and get an iPhone 15 for her. We dropped in in the morning and Andy collecte ... more

I first went to the Verizon store at 14th street hoping to get help from Frank (he was so amazing the first time I came back to make sure to ask for him), but now hes at ... more

Customer service was nonexistent did not speak to a visually impaired customer had to stand and look around to figure out situation on my own.

Is not open when they say they are open

Super happy with the experience I got here! My phone died completely one day, and no hacks from YouTube worked to get it any sign of life (I bought a new device meanwhile ... more

Love this place people are so friendly and welcoming

I went here for a replacement iPhone charger. They upsold me on what appeared to be an official Apple charger (usb-c to lightning), and it doesn't work. Doesn't matter wh ... more

Good option with few people! All the necessary advice and special help from Marlo a 10!

I needed to close my sister's account. The manager was helpful in the process. Thanks!

Nick was great took the time to set my phone up and explained my bill to me I definitely recommend

Ana was amazing! So patient and knowledgeable. I was quick to be helped and I got what I needed in an efficient manner.

Thank you, Aaron and Brandy for a great experience. Team was knowledgeable and helpful. Best AT&T store experience Ive had

One of the better t-mobile stores in the area. Outside of the two stars (Friendship Heights and Bradlee Mall), this has to be a leading branch. It's very busy, but the wo ... more

Target, how do you expect to stay in business if you lock up all the items and theres no one to ever unlock the items for paying customers? The call buttons dont even wor ... more

For a company that exists for the sole purpose of keeping people in touch while apart, AT&T is extremely ill-equipped to handle accounts for which family members live in ... more

Great store and service,!

The worst cell phone company I ever had. They suspend accounts on the date the bill is due. I have no contactless payment with their phones.

Great customer service!

Fantastic staff. Jacob was great. Really addressed all of my needs. One of the best in store experiences Ive ever had

I want to leave the best comment about my experience with Lucy Vasquez, the store manager in Columbia Heights. After my arrival at the store due to my damaged cell phone, ... more

That man Raza didnt wanna give me my internet box without a receipt but DIDNT GIVE A RECEIPT when i got it! So unprofessional.

Good job

Good service

Great service and great prices!!

They have best deal on evering things

All I can say is read the other ratings. I have nothing to add. You will check 19 times before entering the store and wonder "am I sure I have the right address?" Jimmy i ... more

any phone needs they will get it done! I was able to switch carriers efficiently thanks to them & I didnt even have to come into the store.. theyre great 100% legit wont ... more

Selling fake apple products, brought air pods for someone for a gift from there and they ending up not being the real thing so I went back a day later to ask why he didn ... more

Smashed screen to repaired iPhone during my lunch break!

Amazing

Amazing amazing place!! Staff are knowledgeable and super friendly! I'm from out of town and they let me just hang out and charge my phone and provided some awesome compa ... more

Yup, this place is closed.

I had a wonderful experience here. I chose Gadget TLC to replace my laptop screen- the repair was performed professionally and expeditiously. I am extremely satisfied and ... more