Chamber of Commerce

      Metro by T-Mobile

      ( 22 Reviews )

      Metro by T-Mobile
      • 1346 Good Hope Rd SE
        Washington, District of Columbia 20020
      •   202-525-5039
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      Hours

      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.8 - (22 reviews)
      12
      4
      1
      0
      5
      Read Our 22 Reviews

      Chamber Rating

      3.8 - (22 reviews)
      12
      4
      1
      0
      5
      › ‹
      • Marie Wood

        THIS METRO PCS IS NOW LOCATED ON MARION BARRY AVENUE SE DC. THIS LOCATION NEVER HAS ENOUGH ASSOCIATES POOR CUSTOMER SERVICE UNKNOWABLE AND IS OVER PRICED. I STILL CAN'T BELIEVE I PURCHASED A 4G CELLULAR PHONE IN 2023. THEY DON'T EVEN KEEP RECEIPT PAPER IN THEIR MACHINE. THEIR IS NO PARKING ONLY STREET PARKING. HOWEVER WHEELCHAIR ACCESSIBLE.
        Feb 1st, 2024

      • Bjorn Kyler

        I spoke with a Indian rep on the phone who hung up on me because he couldn't find details on the apple 12 phone. Very rude and wouldn't get a manager.
        Dec 27th, 2023

      • Clinton Williams

        So far so good I would have too say over the years of being a metro by T-Mobile customer had been okay too.
        Sep 21st, 2023

      • tenika mceachin

        Since I left the store I have been receiving charges to my bank account. He didnt give me a receipt and lied about my pricing. I signed up for a family plan and was put for four separate lines and was charged double. I called customer service and they took off some of the charges for the next bill. However right after more money was taken out of my account. Dont recommend this store to NOBODY!!!!
        Sep 7th, 2023

      • Ruthann Mahoney

        By far the worst place ever I swear never go there I brought a phone 3 day ago and it will not allow me to receive calls i try to return it within and hour they say I can't so I'm stuck with a phone that doesn't work I paid 207.. SMH...this is beyond sas o wish I could give no star
        Jul 6th, 2023

      Read Our 22 Reviews

      About
      Metro by T-Mobile

      Discover the smarter way to get all of the high-end devices you want and the network you need, for less. Visit us today at 1346 Good Hope Rd SE in Washington, or give us a call at (202) 525-5039.

      Contact Info

      Questions & Answers

      Q What is the phone number for Metro by T-Mobile?

      A The phone number for Metro by T-Mobile is: 202-525-5039.

      Q Where is Metro by T-Mobile located?

      A Metro by T-Mobile is located at 1346 Good Hope Rd SE, Washington, District of Columbia 20020

      Q What is the internet address for Metro by T-Mobile?

      A The website (URL) for Metro by T-Mobile is: https://www.metrobyt-mobile.com/stores/bd/metro-by-t-mobile-washington-dc-10328672/?utm_source=google&utm_medium=lastmile&utm_campaign=10328672

      Q How big is Metro by T-Mobile?

      A Metro by T-Mobile employs approximately 20+ people.

      Q What days are Metro by T-Mobile open?

      A Metro by T-Mobile is open:
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM
      Sunday: 10:00 AM - 5:00 PM
      Monday: 9:00 AM - 7:00 PM

      Q How is Metro by T-Mobile rated?

      A Metro by T-Mobile has a 3.8 Star Rating from 22 reviewers.

      Hours

      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      9:00 AM - 7:00 PM

      Ratings and Reviews
      Metro by T-Mobile

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      12
      4
      1
      0
      5
      Write a Review

      Marie Wood on Google

      image THIS METRO PCS IS NOW LOCATED ON MARION BARRY AVENUE SE DC. THIS LOCATION NEVER HAS ENOUGH ASSOCIATES POOR CUSTOMER SERVICE UNKNOWABLE AND IS OVER PRICED. I STILL CAN'T BELIEVE I PURCHASED A 4G CELLULAR PHONE IN 2023. THEY DON'T EVEN KEEP RECEIPT PAPER IN THEIR MACHINE. THEIR IS NO PARKING ONLY STREET PARKING. HOWEVER WHEELCHAIR ACCESSIBLE.

      Business Response on Google Jan 24th, 2024
      Hello Marie, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Bjorn Kyler on Google

      image I spoke with a Indian rep on the phone who hung up on me because he couldn't find details on the apple 12 phone. Very rude and wouldn't get a manager.

      Business Response on Google Dec 21st, 2023
      Hello Bjorn, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Clinton Williams on Google

      image So far so good I would have too say over the years of being a metro by T-Mobile customer had been okay too.

      tenika mceachin on Google

      image Since I left the store I have been receiving charges to my bank account. He didnt give me a receipt and lied about my pricing. I signed up for a family plan and was put for four separate lines and was charged double. I called customer service and they took off some of the charges for the next bill. However right after more money was taken out of my account. Dont recommend this store to NOBODY!!!!

      Business Response on Google Sep 3rd, 2023
      Hello Ms Tenika, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

      Ruthann Mahoney on Google

      image By far the worst place ever I swear never go there I brought a phone 3 day ago and it will not allow me to receive calls i try to return it within and hour they say I can't so I'm stuck with a phone that doesn't work I paid 207.. SMH...this is beyond sas o wish I could give no star

      Business Response on Google Jun 22nd, 2023
      Hi Ruthann! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 22 Reviews )
      12
      4
      1
      0
      5

      Write a Review

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