Newark, DE Bank

This review is not for this branch but the bank as a whole. They are by far the worst think I have ever done with they send you promotions promising money but then when y ... more

The tellers are always so friendly and accommodating.

Christine greeted me at the door and she listened to what I came in for and was able to help me. She is such a delight! She made me feel welcome, she was SO SWEET! I want ... more

Great service and friendly staff. Was helpful when I had a problem with fraudulent usage of my card

Avoid at all costs. Rude, inconsiderate, they dress like they slept in their clothes and they found them in the back of Goodwill who rejected them, they simply do not wan ... more

I got to shoprite several times a month.  So I spent $9.78 and a fraud alert went up and my card was on HOLD.  Never told me, never emailed, never texted.  I got to retai ... more

Small bank I wasn't too impressed

How does a major bank have a website that is down literally everyday ???

Worst bank. Their customer support is located outside USA. All US Customers are at HUGE Risk. Im closing my accounts.

Absolutely horrible front desk service. Whoever the woman working on January seventeenth of this year was, was EXTREMELY rude and demeaning. It was a middle aged female w ... more

I love this bank and have been banking here for years. Every single person who works here has been beyond kind to me. They have all been there for me from opening my firs ... more

It is waste of time

Latisha was a super star! She made me feel totally comfortable asking any question. She was very professional, intelligent and most importantly-kind. In a post Covid worl ... more

Cashed my check when my bank would not.

I have banked with pnc for over 25 years, recently the ability to do anything that requires going to the bank has become a major issue, management at some level appears t ... more

Horrible customer service. Employees stand around doing nothing while customers wait. A year later and its no better these people just dont care or value your time.

Slowest bank Ive ever been to. Even when the other people in office they still dont help. I dont go to this branch anymore

Always helpful people.

WAS RACIALLY PROFILED BY DARYL A MANAGER IN THE NEWARK SHOPPING CENTER BRANCH ! IT WAS AROUND LUNCH TIME AND MAYBE HE DIDNT HAVE HIS AFTERNOON FEEDING!

Parking lot needs maintenance/ cleaning.

Excellent customer service, Amanda stayed on top of everything and ensured we got to the closing table without any incidents! Highly recommend Amanda and the AnnieMac Cas ... more

Manger at this particular location was very rude & spoke about someone else account information while on the phone with them loud enough so everyone could hear . Then pro ... more

The banks are full of scammers, their policies do everything but keep your money safe and in your pocket, wasting time on hold, just to say they don't care and it's your ... more

Super rude young lady's. They all dress as if they are going to a club. Very unprofessional and not nice to customers. Fortunately I moved my money to a different Bank! A ... more

Awesome bank all the way around staff is greater than great ,Im never stuck waiting Im always in and out and always greeted by name never have I once been treat bad its ... more

Worst corporation ever, currently litigating against them. They hold that they can take your loan out of deferment the second you sign their contract, even if you are in ... more

Bank refusing to identify themselves with legit information Scammers taking advantage of scamming people with legit Bank of America phone number, Blaming people for lo ... more

So far since m&t bank bought out my old bank they have been very good to me and the atm is close to home for me and the closest branch is only 20 minutes from me so it ma ... more

Not a bank!!

Looking for Howard bank. Definitely not.

Do not go there rude people at city bank office.