Wells Fargo Bank

Manger at this particular location was very rude & spoke about someone else account information while on the phone with them loud enough so everyone could hear . Then proceeded to end the call & bash the client also loud enough so others could hear
Dec 30th, 2023

Worst experience in my banking history, a black lady wearing glasses is very disrespectful, I was just trying to open a new account but used language to get me out of the door just because I was 3 minutes late for the appointment
Nov 21st, 2023

Terrible!!! Two client service people, one of them is outside on phone. Waited 20 min still couldnt be helped. Just needed to stop payment on a check & the tellers were just sitting there chatting doing nothing
Oct 19th, 2023

Nope!!!! Don't do it!! Terrible bank and shady fees! Go somewhere else!! Horrible customer service.
Dec 23rd, 2022

I went into the branch today to get money out of my checking account and I was told by the teller who was a Middle eastern man that I cant get my money because my money that was in my account wasnt actually in my account which made no sense being as tho I am a former employee of Wells fargo and know that isnt a real thing. He was adamant that I couldnt get my money until tomorrow. I left the branch disappointed to go to another branch to see if this was a real thing. Upon going to the tenth street location in Wilmington I was told by the banker there that I could absolutely get the money that was in my account and they helped me get my withdrawl. Ive been a customer for years and never dealt with a teller lying in my face about my own money. With that being said I ended my relationship with Wells by withdrawling all of my money. To be discriminated against and not being able to get the money that belongs to me was insulting. There is room for training at this Branch
Jan 18th, 2024