M&T Bank

Cailyn Cole _{on Google}

Nov 8th, 2023

Beth was so pleasant and helpful to my husband and I :) Going to the bank can really be stressful, and she made it a truly nice and seamless experience!

Miss. Moneypenny _{on Google}

Oct 11th, 2023

Listen, I know its crazy that I still need a live teller but I often need mixed bills other than what the ATM offers so when I look up a branch that was updated four weeks ago according to the Google listing and the drive through is open til 6:30 pm on a Friday and I go out of my way to get there and all drive through lanes are closed- Im pissed! Especially when I recently learned that the Ryders Landing branch is now closed on Saturdays. M&T Bank- youre not making things easy for your customers. Do better.

Margaret May _{on Google}

Sep 27th, 2023

It has been almost 5 months and they wont give me the money from a closed account. I have called numerous times to the branch and the headquarters and no one will help me. Full of excuses that the phone number is incorrect or my address is incorrect when my account was updated with my accurate information and I have provided it multiple times.

Deborah Oliver _{on Google}

Sep 17th, 2023

I had a horrible experience trying to close an account for a deceased relative. They made me come back several times with different documents. They made me feel like I was doing something wrong. It took over a month to close it. When I called to see what was the issue was after they had all the documents after 2 1/2 weeks I was told they had called me and left a message. I did receive any calls or message's from the Bank. They were very unprofessional.They need sensitivity training as well as training on what the process is when closing a deceased familys member account.