T-Mobile

Pete Herrera _{on Google}

Mar 13th, 2024

Went in to return a new hotspot device, AJ pretended to assist me, could not even print out a shipping label and provided no follow-up. Next day called T-Mobile and they immediately printed up label and apologized for the ineptness of this store and their in-store representative.
It seems that due to my old age and lack of knowledge about hip and modern devices, I was not able to complete my return. If your time is precious avoid this store and basically T-Mobile. In addition, T-Mobile has just as poor reception in more places and will break your bank just like AT&T and Verizon. My bad for choosing T-Mobile and this store.

Keara Fink _{on Google}

Jan 24th, 2024

Cant get ahold of anyone worth a damn to help, and got scammed out of 500 dollars dont trust these people they dont care about you they just want money and will cut any corner they can, they lie, cheat, and steal from their costumers

Shannon Purkey _{on Google}

Jan 6th, 2024

We had been through 3 different stores and had gotten nowhere with trying to get updated phones... Then we came here. Grant is amazing, he even gave his sale to a co-worker. Then there's Joe.... Oh Joe, how great he was working with us, took care of every phone we needed help with and got us a great promotion so we only paid for taxes and the screen protectors. This store is the only store I'll be working with in the future. I can't say enough great things about this team and their wonderful customer service. Thank you gentlemen.