Solera Apartments

Apr 5th, 2024

This place has gone downhill since Amber left. The new manager doesn't care about the residents. She is NEVER here, additionally the culture of the building has gone down hill. We used to have meet ups at the brewery next door, viewhouse and other events where we can meet and mingle with other residents. It really made for a great environment in the building. Current manager does not care or prioritize this. Long term residents are moving out due to this. People that have lived in the building for 5+ years. Amenities have never been great but it was the culture and customer service that made Solera stand out. Now that those things don't exist its not worth the money. I can get a significantly better apartment with better amenities down the street.
Feb 8th, 2024

Sent my account into collections after I paid it in full. Management acknowledged this was in error. When I asked them to reach out to the creditor which they are LEGALLY obligated to do they did not. Sent me to Grey Star Corp who doesn't answer calls from me or the collections agency. UPDATE: The issue got resolved but only because the regional manager was in the office. I had to come in person to get this resolved and lucked out that the regional was there. With interest rates dropping I was preparing to refinance my home and Solera/Greystar was about to negatively impact my credit for bills that were paid.
Jan 14th, 2024

Moved in at the end of April 2023 We have been here for seven-plus months and selecting this building was the right choice for us. We toured numerous buildings and although there is no perfect apartment building, this has been ideal. We feel safe, and appreciated, and have experienced capable, friendly, and competent staff. The place is clean, the maintenance staff efficient, security people friendly, and the staff work diligently to communicate with residents. They often have planned and impromptu social events and currently, created a holiday wrapping area for residents with paper, labels, bows, and even cookies! Animal friendly and like most places, the people (and animals) make living at Solera feel like home.
Dec 30th, 2023

Everything that Solera promises, they follow through on and more. I have never lived in such a friendly, clean, and well-located apartment until now! Michelle with the front office is exceptionally kind and always seems to be one step ahead if you have a question. Maintenance is kind, thorough, and speedy - any request Ive made has been resolved within a day. Everyone in the building seems to know one another and are always willing to have a chat. Its truly the friendliest community Ive ever experienced. I cannot say enough good things about living in this building!
Dec 5th, 2023