U-Haul Neighborhood Dealer

Oct 9th, 2022

What horrible, horrible guy the owner Kaylob is.
Sep 16th, 2022

Sep 8th, 2022

Way to screw us over. Katie or whatever your name is, you need to learn how to be nice to people. I get you hate your job but it's customer service, stop being a total Karen. Also: RESERVATIONS need to be honored!!!!! Don't call it a reservation if you don't tend on keeping it. I reserve a table at a restaurant SO NO ONE SITS THERE!!!! THAT IS THE DEFINITION. I don't care about people "living in your trucks" that's not my problem. But you have made it so my pregnant behind and my husband on dialysis had double the work and we get to spend MORE money so we can get to the house we bought on the east coast where we are getting him on OTHER transplant lists. I hope NO ONE goes through you guys anymore. What a joke of a business.
Jul 16th, 2022

As many of the customers on here have pointed out, the font desk guy Caleb Negri is unprofessional, rude, demeaning and extremely patronizing. He simply would not hand me the keys to the van because I told him I'm not a toddler and there is no need to talk to me in such patronizing manner. He then called me names, and threatened to call the police if I don't leave. Can you belive the audacity? He claimed I wouldn't return the van within 3 hours, however, if you check my locations, it'd take me a bit over an hour to accomplish my move, and I had it reserved for 3 hours. I ended up looking for a van all day in the rain. Yes, I ended up booking with U-Haul at a different location, but I am not sure If I ever wish to use this company ever again as they don't vet their people. Moreover, I belive his actions were racially motivated.
Sep 6th, 2022