The Armstrong Company

Made my cross country move so easy and the service was excellent!
Mar 18th, 2024

Lori and Larissa were both extremely helpful. Move went very smoothly. I highly recommend Armstrong.
Feb 13th, 2024

Jan 12th, 2024

Larts Cross was super amazing! Their truck was having issues but they were more then willing to get my stuff to me ahead of making sure the truck was fixed! They were very active with communication as well, always keeping me updated with a time of delivery and what's going on! Took them 3 days to go across country with my belongings, which is even better!
Oct 6th, 2023

If I could leave less than one star, I would. If I could stand on a street corner, warning people not to use Armstrong Relocation and United Van Lines, I would make it my full time job. We used United Van Lines (they partnered locally with Armstrong Relocation) for our cross country, 18-hour move. To set up the estimate, answer questions prior to the move, etc. they were incredibly responsive and helpful. We hired them for a full service move--packing, loading, transporting. They give you an estimate on your unloading period, which for us was August 1-August 8. The plan was for them to pack and load our items and hit the road. 12 HOURS before they were due at our home to pack our items, and 18 minutes before their closing, I received an EMAIL that they did not have a driver available and our items would now be going to sit in one of their warehouses and would not even leave the state until August 3 at the earliest. After back and forth with the worst customer service I have ever received from Lori, we were told there were no options. During the interim period, we received no updates on the status of our items and the app was never updated. In the end, they delivered our items in the 11th hour simply to avoid us having recourse under breach of contract. They had no unloading team--only one driver, with his son and wife, unload our items, not a professional team. The driver could not "make the turn" at drop off, and so they had to rent a smaller UHaul truck, unload all of our items onto it and make two trips. They started so late that they stayed until after 8:00 pm, the next day was the first day in a new school after an 18 hour move for both of my children. They broke and lost multiple items--and they broke a light fixture, and put holes in the walls in our new home, that I am still waiting on claims responses after nearly 8 weeks. This entire process has been a nightmare and a waste of well over $10,000.
Sep 29th, 2023