KAY Jewelers

We had the best experience at this store today! We had a lot of questions, and Sean was phenomenal! He was knowledgeable, patient and had such a positive attitude. We actually had FUN while we were there. If you need anything jewelry related, go see Sean!
Apr 8th, 2024

I'm disappointed the store wasn't open after 11am on 12 February 2024. The gates were still down after waiting an hour for someone to open.
Feb 26th, 2024

Shawn the manager was great to work with. I got my wifes neckless fixed and also upgraded her ring. Shawn was super helpful and respectful. He worked with what I requested and we got the deal done same day. I will be returning again in the future.
Feb 25th, 2024

Jan 31st, 2024

Worth getting out in -3 temperatures! Seriously!! I brought some of my inherited jewelry from my Mom to Kay Jewelers in Chapel Hills Mall for cleaning, and this appointment turned into a wonderful time of learning and surprise! For example, I brought in a set, thinking it was Aquamarine, but it was likely Blue Topaz. It was already a pretty set, but when Sean got finished cleaning and polishing, it looked brand new! He also cleaned a beautiful graduation ring (from 1965), which was gifted to me by my aunt for my 1984 graduation gift. This whole time, I thought it was just a simple metal with a plastic jewel in it. When Sean finished with that piece, I learned it was a 10K Gold band with what appears to be a garnet stone. I am so impressed with the patience, care, and additional information I received today. I highly recommend this location. I have purchased pieces from this location before but never brought jewelry in for cleaning. Service here is always consistently good, but this is my first time leaving so enriched by my visit as this jewelry is very special and sentimental. Thanks, Sean!! See you again soon!!
Feb 4th, 2024