Canvas Credit Union Brighton Branch

angel gallego _{on Google}

Feb 11th, 2024

Zero effenicy

Zac Kittleson _{on Google}

Jan 10th, 2024

Overall I usually have a great experience and they are fast. However, getting a credit card through yall has been a trip. Not a fun at that. Most of it has been lack of communication. I have called or done some other action everytime I said I would. Every week, without fail. I am told I will recieve an email, a call, something. And I have to end up calling you guys and Im still waiting for a call back when yalls card machine is up, which was supposed to be back up this past Friday.

Anita Bowman _{on Google}

Oct 8th, 2023

Very friendly and have always been treated professionally .

Andrew Lovato _{on Google}

Aug 23rd, 2023

Aways professional,friendly and helpful

Eric Vergith _{on Google}

Oct 12th, 2023

I attempted to deposit a check that was made out to both my wife and I. Unfortunately we don't share an account but we both have separate accounts with Canvas for well over a decade. The teller was rude and said he would need his managers approval to deposit and asked my wife and I if there was any other bank we could go to deposit the check since they considered it third party. The check was from one of the biggest new home builders in North America and the amount was insignificant to what I already had in savings. After some arguing they did allow us to deposit it but insisted on a 7 day hold. Talk about making your customers feel like unwelcome criminals. Will be moving both my wife and mine accounts to a different bank after this experience. It's one thing to have policies but apparently there is grey area on when you choose to enforce them. My wife and I have done this at other locations throughout the years without any flak. Just ridiculous customer service.