FirstBank

Matt Grand _{on Google}

Apr 6th, 2024

Good customer service

Kathleen Greenburg _{on Google}

Feb 3rd, 2024

Wonderful bank and friendly customer service!

Shaylah Mchugh _{on Google}

Aug 23rd, 2023

I hate the fact that they installed a drive up banking in the same line they have the drive up ATM. It really is inconvenient. I just want to withdraw money, and sometimes I sit in line for 10 to 15 minutes. Then someone is behind me waiting. Really stupid decision.

Jake Silveira _{on Google}

May 27th, 2023

I suggest the management of this bank trains all bank representatives on every possible capability when opening a new account. Providing me with my debit card to add to my digital wallet wouldve saved a ton of time and unnecessary stress of not being able to access my money other than going into the branch. We are in 2023 they can do better.

Bre _{on Google}

Feb 9th, 2024

Update! It took almost 7months of calling and going to the store for ONE person to take me serious when transferred to a higher up phone call and then helped me get my money out that they were holding. They saw no fault of mine for this to happen. This has been the worst experience with a bank Iv ever had. Doing much better banking with Colorado Credit Union.
Original review:
Iv banked with them since I got my first paycheck. Everyone there has always looked so gloomy and unwelcoming when you walk in. But Its been years with them and all has been decent but there was one dispute on my account and they decided to close my account with a 2 second phone call with someone saying they didnt believe me. Its been 3 months since my account closed, I havent been able to get any of my money out, and all customer service has been less than caring to me. Even just asking for updates they do not care that they have all my money and tell me to just wait. Even my concerns of telling them Iv been banking with them for a long time guess that doesnt matter.
Each time they always have me wait on phone to transfer to someone else and no answers other than going to another person to tell me they have to transfer to another person how does this bank function?