Verizon

I feel kinda bad for the next Verizon associate that is unlucky enough to assist me when the time has come for me to purchase a new phone. Marquis set the bar so high that Shaquille ONeal couldnt reach it on a step ladder. He was extremely knowledgeable about everything Verizon could do to help me and he put his knowledge to work, saving me money while upgrading me to the newest iPhone. Wish I could give him 6 stars.
Mar 31st, 2024

I went into Verizon with only questions and no answers. I was promptly & pleasantly greeted, checked-in, and directed to the phones I was potentially interested in. Soon after, Marquis came through to assist and present all my options. He helped me through a super quick process on an iPad to get a new phone shipped to me next day and replace my old broken one for super cheap. Incredibly friendly staff and excellent service.
Mar 26th, 2024

Not going to lie, I am a T-Mobile customer and I came here with my girlfriend and I'm seriously considering switching over to Verizon because of Brett. He's an honest, hilarious, and extremely knowledgeable salesperson and there aren't enough people like him in customer service. Bravo sir
Mar 9th, 2024

Mar 8th, 2024

Marquis is the man! If you're in the market for a new phone, go here immediately and request him. I was finally ready to ditch my cracked SE and was going to order online, but I decided to go into the store to make sure I was getting the best deal. I'm so glad I did. It helped that I knew exactly what I wanted phone wise, so Marquis didn't have to guide me through that. He is a great listener and asked all the right questions about the streaming services I use. Now, all services go through Verizon, I pay in one place and save money, and I have more options for streaming content including music. Yes, I had to wait 40 minutes. The managers were attentive and apologized for the wait. But I anticipated the wait and planned for it. And it also shows how much attention and care you get when you do sit with a representative. A phone purchase is a big deal, right? It's everything to us so why would anyone expect that appointment to go at rapid pace. Anyone who is annoyed by the wait should either book an appointment ahead of time (I think that's an option; I was a walk in, so I'm not sure) or take a chill pill. Thank you Verizon Boulder for hiring folks like Marquis to help folks like me navigate all the choices that come with a new phone. Thank you, Marquis. You rule!
Mar 29th, 2024