PetSmart Grooming

Krissy did a great job cutting my little girl. She talked to me out of doing a full cut and only did the FF&F (face, fanny and feet) which I was very pleased about. She didn't try to upsell me on something that was not needed. My dog was ready right when she said she was going to be and it was very easy to check out and leave. It's been a week and my dog still smells like she just got home from the groomers. The price was very fair, unlike most of the other groomers in the area that are charging $80 or more for a basic dog. I was charged only $60 and that included brushing her teeth, grinding her nails and an upgrade on shampoo.
Jan 21st, 2024

Cancelled our appointment two hours prior to the appointment! Very unprofessional behavior.
Dec 8th, 2023

If I could give zero stars I would! The most horrible customer service I have ever experienced! We have been taking our dog here for years. Blake (new face) was very impatient and rude to me and my dog. My dog is elderly and needs extra comfort while being groomed by unfamiliar people. Angelica is amazing and has been grooming my dog for years and we have never had issues. Blake on the other hand was adamant on not being patient and cared less for my dog and his needs. Its hard to believe that Petsmart would hire someone so callous as Blake!!
Aug 31st, 2023

Aug 18th, 2023

Out springer spaniel Raleigh had a small Knick on his leg because of a hidden cyst under some long hair. Blake turned a sour experience into a wonderful experience at Pet smart. Blake went out of his way and made sure that we were taken care of in a way that makes us life long customers. Its people like Blake that will make me to return to pet smart.
Aug 12th, 2023