Space Age Credit Union

I've had 3 bike loans through them now. They are awesome!
Mar 17th, 2024

We used Space Age for a ATV purchase. They were great to work with. When paying off early, I called in and they were very pleasant to work with and made it very easy to pay off the loan and get a title.
Mar 6th, 2024

I have been member of this institution for almost 20 years. When I/we call in to speak with individuals they are rude, over talk you, yell and are very aggressive. THIS IS NOT ISOLATED; this is a culture of disrespect that appears to be cultivated at this institution. During calls with both Barb De Luca and Jason Hartshorn in situations where we had lots of question for issues with my mortgage company and a loan application, we were met it aggression and impatients. There should never be a time a customer cannot call, ask questions, and gain an understanding; with confidence that the team on the other end of the phone has your best interest. There is culture of perpetuated disputation. A need to one up and escalate and failure to hear and understand. It's arrogance in dealing with people and issues. Only one individual in my recent interactions has made us feel like our membership mattered. Thank you Mr. Uchida. I am sorry to be critical, but your team and their methods needs some oversight and review. I am disappointed and in the future, I definitely would call elsewhere vs. Space age, they are too confrontational, combative, and dismissive. It is too hard to get information here. The operations staff are difficult to do business with, I recommend making a different choice!
Mar 4th, 2024

Jan 21st, 2024

Jan 18th, 2024