Millennium Trenz Wireless

Old Asian dude was rude and seemed as if he hated his job. This company needs to get better employees, and if that was the owner, they needs to find a different industry to work in.
Dec 23rd, 2023

Been going to this store for over a year, great service phones always been repaired. They also have great phones in stores to buy if phones not repairable.
Dec 7th, 2023

Nov 21st, 2023

Nov 17th, 2023

Seemed like good service at first, lower price than competitive stores. My Iphone is in worse condition now than before I had them fix it. My IPhone was badly damaged with a cracked screen and damaged motherboard and I was assured it could be fixed for half the cost of other repair stores. It took two and a half weeks when other stores said three to four days. I paid extra for a genuine apple screen replacement and motherboard too, they still used aftermarket parts and now my iPhone is bricked and can no longer get service from any supplier. I got called and told my phone was fixed and was ready to get picked up, only to get there and be told I had to pay extra for my phone to get shipped back to their store. Why did my phone get shipped anywhere? Why was it not fixed in store? Why wasn't I told it was getting shipped somewhere? I gave them my password to unlock my phone and they couldn't unlock it, saying the password was wrong. Got my phone back and immediately used the password I gave to unlock the phone and oh wow the password I gave them unlocked the phone. I now have a phone that is bricked because they used knock-off parts, the phone gets extremely hot after twenty minutes of use, the battery only lasts for thirty minutes instead of twenty four hours, needs six hours to recharge instead of half an hour and constantly glitches with white screens. Do Not have your phone repaired here. Pay the extra amount elsewhere or buy a new phone. These people use cheap knock-offs parts, and have horrible customer service. I would rate 0/5 stars if I could.
Mar 23rd, 2024