Wells Fargo Bank

Amber C. _{on Yelp}

Mar 8th, 2018

Never get a loan with Wells Fargo. They have the worst customer service and do not care about their clients. I have paid for two months on a car that is totaled waiting for the insurance to pay off. We finalized the paperwork and a check is being mailed to them. Even after speaking to a manager they had the audacity to lie to me and tell me they never spoke with my insurance company. Which is a false statement because how else would my insurance company know what amount to pay if there was never a settlement. I even spoke to a manager Lizette who was unhelpful and out right rude with her tone of voice. She refused to call my insurance company and her only solution was to ask if I wanted to be put on a no call list. They obviously have a call center to run their phones that have no real information besides to get money. I recommend Wells Fargo invest real money into their company and hire employees to work their phones instead of a call center.

Chrysanthemum A. _{on Yelp}

Jul 9th, 2016

Yountville's Wells Fargo fits in with the touristy vibe of the town. It's not far from the visitors' center&several wineries. It is a small branch, but things often move faster there due to fewer customers. It's faster than both Napa branches, as well as the St. Helena one.It's got a nice little lot to park in when it's tight in Yountville. Sometimes they have coffee, tea, and refreshments. Pleasant place to do transactions.

Peter G. _{on Yelp}

Jul 5th, 2012

Great, helpful service. The managers will come out and help speed up the process if the lines get too long. Small branch but very convenient with private parking.