Walnut Creek, CA Diagnostic Center

I just drove 2 hours to get to my daughter's doctor appointment. I had both a letter and a voice mail telling me to get there at 12:45. Not a single mention that I could ... more

Do not get your drug test here. They make you wait 30 minutes while having to go to the bathroom. The workers are extremely rude.

Went to the new location this morning. For the first time ever, I did not have my lab paperwork with me. It took a lot of effort and aggravation to get them to tell me t ... more

They do not answer the phone, at all, ever. You can call them while standing there in the lobby and they ignore the ringing phone. The only way to get a question answer ... more

Have not received results for over a week. No one answers calls for the past few days. It is mind-boggling this is a healthcare service. After several tries and reaching ... more

Reception was rude. They did not respect my preferred name on my profile. Why even ask and have a space for that on the patient form? Other centers are better about that. ... more

The phebotomists are always friendly and professional.