GameStop

smoking pit _{on Google}

Feb 2nd, 2024

Always helpful and nice

Efrain MEXCAL sixtos _{on Google}

Dec 31st, 2023

Good costumer service

Andres C.C. _{on Google}

Dec 24th, 2023

2 time bad service bad quality of the employees females in this case

Richard Martinez _{on Google}

Feb 4th, 2024

So I want to start off by saying after many years of living near this GameStop, and having the quality of service go down,unfortunately after my last interaction, I cannot and will not shop here ever again. Let me start off by saying that I visited this GameStop January 10, 2024 to purchase an Xbox controller and my interaction with employee was good until check out. The controller that I wanted to get had a different price than what was advertised on the wall and even after reminding the employee of the price, i was told me he could not honor the price and immediately printed a tag correcting the price And I understood that it happens. Prices can be different and retail companies can correct the mistakes but even after that interaction I decided I wanted to get a controller despite that interaction. I wanted to get a Controller and had asked employee if they price match, the employee told me no and then corrected himself and said yes, but only if youre a pro member, so with that interaction I walked away with without a controller because I realized I was not being told correct information and was turned away. GameStop policy is to price match and you do not need to be a member, and that the price match is done by the employee as long as its sold by any major retailer and not a third-party, which is understandable. So I did go to another GameStop to gather information I bought a controller and was price matched with no issues. I hope management can train employees of the store better because after this interaction, I wont be shopping here again.