Stockton, CA Bank

I would give them 0 stars. they don't have good customer service. i tried to call them to fix my account information and personally go to bank. they are not helpful. don' ... more

The absolute worst service most of the time usually with only one teller to serve you

They should have more ATM machine. ONE IS NOT ENOUGH

Very friendly staff!! Always address me by my name when I come in.. Very helpful... Their 1-800 line though, not so much...

New BMO employees have no idea what theyre doing. Dont bother opening an account here because i'd be surprised if they put your information in the right spots. Went to ge ... more

Good service

Love this Bank, excellent service!

The associates were very polite and helpful.

2 ATMs outside with one of them always down. Closed on Saturdays. Considering switching banks.

Dont count on the Drive-thru ATM to be working. Thieves have a habit of ripping it open to steal money, putting it out of order for days/weeks.

Really very slow customer service . You need 2hours free in working weekdays if you need any service from this bank have to stay standing 30-40 mins in line .. this bank ... more

This bank deserves no star at all. Worst bank ever creating a bad reputation for chase. Their atm swallowed up my $700 and it didnt post on my account. Filled a claim alt ... more

Was told they don't have any telles available to help with my needs. What happened to customer service? This location really needs corporate to revamp...

Missing money after depositing cash in business account. Teller counted by hand and put in wrong amount into the account the first time. When all was redone i was missing ... more

For the time of day that I went in there was not a long line to wait in.

The team was great but the manager was unprofessional by being extremely loud when explaining to the team member about the issue I was in for. Both the banker and then th ... more

Jessica Perez showed great customer service which is hard to come by nowadays, even when I come in randomly she always make sure Im satisfied and helpful with any of my n ... more

Tom and his staff are kind and know how to get thinks done. Great experience

I've been banking here for years! Several convenient locations in Stockton & surrounding towns! Everyone there is very friendly & helpful!

I have had experiences with app banks with no physical location and places like Chase. Coming from those experiences, to FM bank I actually feel like I have my money sure ... more

The fees killed me! I closed both accounts.

They have the most mind boggling way of finding out how not to help you and how to drive your business (and money) elsewhere. Also, they treated me like a second class ci ... more

Simply the best! As a first time home buyer, Max and his team made the process a breeze! Max went above and beyond and was always readily available to answer any question ... more

Great bank with a great/safe environment!

This a great bank. Same staff always. Fast service. Accounts are reasonable with realistic deposit limits. There's no reason to bank with a big bank where you're just ano ... more

The staff are super friendly and very helpful speedy and always smiling Hello Monica and Amy very special ladies thank you for taking care of me

The cashier hong tran she so cool in customer service always do way more than my expectations thank us for having the coolest employee

Good bank. Very poor customer service from Andrea. Rude and impatient. Seemed like I was bothering her with my questions. Treat your customers with the highest respect an ... more

Best credit union out of them all. I had Golden 1 for five years until unfortunately my account was closed for being overdrawn at no fault of my own. At that time, times ... more

Terrible service. I paid my safe deposit box rent before it was due several months ago. In spite of several contacts, with proof of the check having been cashed by them ... more

BAC is awesome. They have "Workers" hours not "Bankers" hours. Always friendly, even when I cant keep my Checkbook balanced.

Do not use the drive through atm. There is some kind of pin reader/card skimmer. I used this bank's drive through 2 weeks ago. I was going to use my card today and then I ... more

0 star

Not a good bank for small businesses, very generic, they do not prioritize customer service.

Put 25 dollars in gas charged me 100 dollars on my card and still dont get a refund

Sister location to the other dba's at this location

The service here is complete Garbage you get no help from anyone you wait for along time and no one come and ask if you need help or have any questions nothing and the em ... more

As a first-time home buyer I was very impressed with Anthony.. not only is he very professional but he was patient with us, conveniently worked around our schedule and wa ... more

Everything always broken. Stay away.

Today was my first time stepping into this branch and definitely the last time ! Teller Rebecca helped me she had stank attitude for no reason. Idk how Patelco could be s ... more

The ladies act like a disease and they can't stand to be near you let alone breathe same air! The manager is not even wear a mask, she's wearing a shield

Blank trip

Make sure to leave your love one get the right paper work and make sure that the love one you leave your money to knows what to do and and make sure you tell the bank you ... more

Alway very friendly and fast. I love this bank

Why do you have a phone system where a person cant reach anyone for customer service unless they know the persons name or extension? This is very poor customer service!!! ... more