BMO

New BMO employees have no idea what theyre doing. Dont bother opening an account here because i'd be surprised if they put your information in the right spots. Went to get a personal loan and they put my application for a home loan! Dont waste your time
Jan 12th, 2024

BMOs website never works since they took over. Everything sucks. Closed my account.
Dec 25th, 2023

Horrible bank after they changed to BMO. Workers come late to work, doors don't open on time, and their ATM doesn't accept cash deposits. Time to change banks.
Dec 12th, 2023

Sep 7th, 2023

Made cash deposit inside of branch (ATM machines were not able to take deposits that day). Teller did not count the money in front of me and verbally verify the amount I had. She stated I was $5 short of what I wrote on the deposit slip AFTER she put the cash in her drawer. I told her that I triple counted it before hand and was certain she was mistaken. Fast forward to when I arrived home. I was not comfortable with my visit and decided to call the bank and ask for her drawer to be counted/audited. I also made the suggestion that she verbally count back cash in front of the customers to verify the amounts (before the cash goes in their drawer). Unfortunately I didnt get the chance to speak with the manager. I was told he was on the phone with another customer and that he would call me back after they audit her drawer. I never got a call back. Ive been unhappy with BOW customer service for some time. This last visit convinced me that after being a customer for over 10 years, I will be taking my business else where.
Aug 31st, 2022