Hotel E

The room was very clean, beautiful hotel however very unhappy with the front desk. The room did not have a plug next to the bed for a C-pap medical device. Called the front desk-- took a very long time to get an extension cord to plug in the medical device to sleep. The extension cord must have been on the same circuit as the hall light because every 10 min the light would shut off and so would the C-pap making it impossible to sleep due to the C-pap medical device shutting off every 10 min, had to turn the light back on every 10 min to get the c-pap to work. Worst night of sleep ever and we had to fly the next morning making the whole experience very unpleasant. When we were asked upon check out how was our stay?-- We advised the front desk of our issues and the lady at the front desk DID NOT SEEM TO CARE THAT IT WAS THE WORST NIGHT OF SLEEPING! We will never stay at this hotel again so uncaring for such an expensive room!!!!
Apr 7th, 2024

Walkability: Great location in downtown Santa Rosa, easy walk to many shops and restaurants
Mar 31st, 2024

Top notch
Mar 16th, 2024

LISA! Wow where do I even start. So I decided to surprise my wife with a trip to wine country for our anniversary. Personally I'm not much of a wine drinker but Santa Rosa does have its perks. I mean Russian River brewing is right down the street. As I began to search for a hotel I came across Lisa. She was very informative and offered several tips along with things to do around town. So I decided Hotel E was the one. When we checked in for some odd reason our flight was early. The lady at the front desk told us our room wasn't ready but would be shortly. We decided to go walk around for a bit. When we returned and went up to our room we were surprised with a bottle of wine, charcuterie board, chocolates and balloons. Along with an itinerary for our winery tour the following day. We really couldn't believe how much Lisa went out of her way to make our special weekend that much better. The rest of the day we explored downtown Sana Rosa. Enjoyed a couple nice restaurants as well as a comedy show. The following day as we sat outside waiting for our tour guide. Guess who pulls up? Yup chauffeur Lisa at our service. Talk about wearing many hats. This lady does it all and with ease. So we arrived at Paradise Ridge winery which I highly suggest. The views of their vineyard and beautiful sculptures is a must see. Along with some great wine and appetizers. We stayed there for a bit and then proceeded to the next winery. Like your typical tour guide Lisa explained different things about the city she had grown to love after leaving Atlanta. You can tell she truly cares about giving her all and it shows. So if you're ever in the Santa Rosa area I'd definitely recommend staying at Hotel E and booking thru Lisa. She will go that extra mile to make things perfect.
Mar 16th, 2024

Found this absolute gem of a boutique hotel online and so glad we did! Exceptional personal service from check in to the goodbye by the staff! Shirin at front desk was so welcoming the whole stay & Chris was very friendly and helpful at the wine lounge in the lobby. Complimentary champagne upon arrival for husbands birthday was a special touch! Rooms are modern with very comfortable beds and plush robes to use. Great location next to a variety of great restaurants and pubs. Dog friendly! Thank you! Well definitely be back!
Mar 11th, 2024