Santa Cruz, CA Car Rental Agency

Made a car reservation 3 months prior from my pick up date. I find out that theyre closed when I go to pick up my car but the branch decided for 3 months to not call me t ... more

Great experience.

Great rental car return experience! Fast and friendly service. No problems and no hassels!

A small and unassuming location, but the best car rental experience I've ever had. Manish and his associate were friendly and helpful -- no upsells or hidden fees, easy a ... more

The Santa Cruz office was very helpful in securing a rental on short notice and made picking up and returning the rental. They made the whole experience easy. They were ... more

We were told to use this car rental by our insurance when we had damage to my car. I have an electric car and was offered a different make and model of an electric car bu ... more

Told me to arrive at 5 pm so waited all day to pick it up. Then told me car is ready over an hour later when I arrived. Just tell me the actual time so I don’t waste my ... more

Told me to arrive at 5 pm so waited all day to pick it up. Then told me car is ready over an hour later when I arrived. Just tell me the actual time so I don’t waste my ... more

Car service is great. excellent customer service, agents, new tires, and clean vehicle thank you budget car rental!

Charged 150 more than reservation called to work out bill and no one could help, was supposed to have a supervisor call within 24 hours, didn't happen. I was completely r ... more

Impeccable service

I would not recommend these zip cars. Students have mistreated them and they aren't the best. Plus there is always in the back of your head what if this damage had been l ... more