Marin Post Acute

Stay far away as possible from this horrible, nasty place. The Kaiser Case Managers, Roxanne and Jenn, should not be Case Managers. Especially Roxanne. She is rude doesnt listen to what family members have to say, and hangs up on you. She is also a liar. I had a family member in here, after falling and breaking a limb.
Apr 3rd, 2024

This place is horrible. If you ring the bell for assistance I had to wait 1 1/2 hours for tea. Older adults screaming all day and night. Men walking around in diapers. Some of the staff is awesome others rude and acting like they are doing you a favor. One of the nurses said I was so polite and quiet, I was very respectful because I know people needed more help than me. I had a shared bathroom that smelled all the time. A man on the 3rd floor was yelling at an elderly man and told the elderly man he was going to through him out the window if he did not stand up. My husband saw it and was disgusted and he went to the from desk to complain NOTHING HAPPENED. I was there for PT and the team was wonderful! Thats why I stayed but left after 1 week I would not recommend this place ever. Its horrible. The lobby smells nice and clean go to the back so bad!!!!
Feb 14th, 2024

Nov 14th, 2023

I have been here for over two years. I have to make my own bed and carry my own trays of food out of my room. There are a couple of good nurses, One good thing. The nurses are good forare they give me me my medications sometimes on time, and sometimes not. I do everything myself. I am only here because I am closer to my grandchildren in Novato and my son in Los Angeles. The food here is sometimes good and sometimes hungry bad. You do not get a choice of what you eat. Here only eat what they serve you or knock.
Oct 4th, 2023

This is what the upstairs looks like on the 2nd floor. 3 people to a very small room that is in need of repair. No bathrooms or closet in the room.
Nov 21st, 2022