SchoolsFirst Federal Credit Union - Mission Viejo-Santa Margarita

Customer service is the best schools 1st is the best credit union second to none.
Jun 14th, 2023

Outstanding service! This is the fastest, most efficient Credit Union in Mission Viejo. My card has been compromised a couple times during the pandemic & recession. Schools First always does an excellent job identifying fraudulent charges and correcting errors on my accounts. I was very impressed when I walked in on my lunch to get a new card last month. Other credit unions take 15-30 minutes to replace & make a new card but the folks at this branch canceled my old card and handed me a new one in under ten minutes. Awesome service, thank you!
Jun 7th, 2023

Horrible car buying experience. Lisa Perez sold me a car that was in the middle of a class action suit for an extremely costly repair. By the time I figured it out, it was too late to be included. Should have known something was up because the car had (minor) issues but issues from the beginning. It was a yellow flag but I was glad to have the process over with. In just over a year, I've put 13k JUST IN REPAIRS. Now the car has depreciated 68% on top of that. Just horrible. This car will be the death of me. Ugh. Other than that, the programs they offer are good but customer service ruins it. I don't know what kind of people they are hiring but they really need to start hiring better employees. These are some of the dumbest which is ironic since it's a school credit union
Apr 11th, 2023

Very convient location for me,friendly people and the service is great and so is the bank
Nov 2nd, 2022

Great institution. April is so efficient, helpful and professional. Such a very valuable asset to your company. Hope she gets a bonus or raise. Our family can't thank her enough.
Sep 8th, 2022