Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Chamber Rating

4.2 - (308 reviews)
223
22
15
6
42
Read Our 308 Reviews

Chamber Rating

4.2 - (308 reviews)
223
22
15
6
42
  • Laura Striepe

    Ashley is the best!! When my husband and I toured apartments back in December, there was one particular apartment we had our eye on. Long story short, Ashley went above and beyond to make sure to contact us as soon as the apartment was available. Ashley continues to give exceptional customer service, make sure to ask for her if you're touring! Also the apartment complex itself is immaculate - better than I expected. I've lived here for 3 months now and the complex is always clean, well maintained (the maintenance team is AMAZING), and quiet. The amenities are *chef's kiss* so good.
    Apr 7th, 2024

  • Michael Green

    Great place to live close to most things. Management is easy to work with. Units are spacious. Neighbors are great!
    Apr 2nd, 2024

  • Juliana Lopez

    I have been living here for 6 months and so far its been great. The community is very nice and well taken care of. The pool area is beautiful. They have a lot of activities going on such as weekly food trucks and holiday events throughout the year. When i was moving in Catrina was extremely helpful. She made the process so easy and stress free. The office staff is very nice and maintenance is great, they take care of all request quickly. Fernando V, Gabriel and Ahmed have also helped me several maintenence issues. They are always friendly, efficient and professional.
    Mar 31st, 2024

  • Calvin

    Omid and Gabriel are awesome, they swapped out our washer and dryer and even took the time to check it out and show me how the new unit works. The cramped space they got to work in was no problem for them. Wicked job guys, the maintenance crew here are awesome!
    Mar 31st, 2024

  • Steven Yang

    I will give one star if I can. Very bad apartmentMuy mal apartamento Cn h rt t. Dont live here. Long time ago I live here, with the following problems. I decided move out and give one month notice. Today, the have an agency contact me charge $1700. I may need to find out my own lawyer to speak with Ascent. I have listed some reasons for your reference. 1. Ant Problems always. Our apt is always clean but still can see ants coming in from the wall. 2. Dog Barking at night that make us couldn't sleep 3. Fire Alarm is always on for some reason, and nobody turns it off. (One time the Fire Alarm is on, but the garage door is locked. All the cars have been locked inside of the garage which is illegal) 4. Always have police car downstairs which means here is unsafe. 5. Lost package, not enough space for resident use. 6. Some Crazy cars drive in the garage at fast speed and noise loud sounds. 7. Some teenage come in the to roof drinking and smoking. 8. Some homeless people came into the swimming pool. 9. Dog's pee on the stairs. 10. Always has wet dryer smell come into our apt. I think it is the building design problem.
    Apr 7th, 2024

Read Our 308 Reviews

About
Ascent Apartments

Ascent Apartments is located at 5805 Charlotte Dr in San Jose, California 95123. Ascent Apartments can be contacted via phone at 844-230-8390 for pricing, hours and directions.

Contact Info

  •   844-230-8390

Questions & Answers

Q What is the phone number for Ascent Apartments?

A The phone number for Ascent Apartments is: 844-230-8390.


Q Where is Ascent Apartments located?

A Ascent Apartments is located at 5805 Charlotte Dr, San Jose, CA 95123


Q What is the internet address for Ascent Apartments?

A The website (URL) for Ascent Apartments is: https://www.sheaapartments.com/apartments/ascent/?utm_source=gmb&utm_medium=organic&utm_campaign=ascent


Q How big is Ascent Apartments?

A Ascent Apartments employs approximately 20+ people.


Q What days are Ascent Apartments open?

A Ascent Apartments is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM


Q How is Ascent Apartments rated?

A Ascent Apartments has a 4.2 Star Rating from 308 reviewers.

Hours

Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM

Ratings and Reviews
Ascent Apartments

Overall Rating

Overall Rating
( 308 Reviews )
223
22
15
6
42
Write a Review

Laura Striepe on Google

image Ashley is the best!! When my husband and I toured apartments back in December, there was one particular apartment we had our eye on. Long story short, Ashley went above and beyond to make sure to contact us as soon as the apartment was available. Ashley continues to give exceptional customer service, make sure to ask for her if you're touring!
Also the apartment complex itself is immaculate - better than I expected. I've lived here for 3 months now and the complex is always clean, well maintained (the maintenance team is AMAZING), and quiet. The amenities are *chef's kiss* so good.


Michael Green on Google

image Great place to live close to most things. Management is easy to work with. Units are spacious. Neighbors are great!

Business Response on Google Apr 2nd, 2024
Hello Michael! Thank you for choosing Ascent to call home. We are delighted to hear that our team was able to assist you and provide you with such incredible service! We strive to make sure all our residents have great experiences with us and its reassuring to know yours was no different! We look forward to seeing you around the community! Team Ascent

Juliana Lopez on Google

image I have been living here for 6 months and so far its been great. The community is very nice and well taken care of. The pool area is beautiful. They have a lot of activities going on such as weekly food trucks and holiday events throughout the year. When i was moving in Catrina was extremely helpful. She made the process so easy and stress free. The office staff is very nice and maintenance is great, they take care of all request quickly. Fernando V, Gabriel and Ahmed have also helped me several maintenence issues. They are always friendly, efficient and professional.

Business Response on Google Oct 10th, 2022
Hi Juliana! Thank you so much for your review of Ascent Apartments. We love to hear that our team member, Catrina, was able to assist you with your move and provide some peace of mind. We are also so glad you are enjoying your new home, community and the many resident events and activities we put together to make our residents truly feel a part of the community. We know you have many options when choosing a place to live and we are thrilled that you chose Ascent to call home. We strive for excellent service and look forward to continuing to provide that to you in the future. Team Ascent

Calvin on Google

image Omid and Gabriel are awesome, they swapped out our washer and dryer and even took the time to check it out and show me how the new unit works. The cramped space they got to work in was no problem for them. Wicked job guys, the maintenance crew here are awesome!

Business Response on Google Apr 1st, 2024
Hi Calvin! Thank you for posting your positive review. We always strive to provide fast and efficient service, so we are pleased to hear our Senior Service Manager, Omid, and Service Technician, Gabriel, was able to deliver 5 star service to you. Welcome home! Team Ascent

Steven Yang on Google

image I will give one star if I can. Very bad apartmentMuy mal apartamento Cn h rt t. Dont live here.
Long time ago I live here, with the following problems. I decided move out and give one month notice. Today, the have an agency contact me charge $1700. I may need to find out my own lawyer to speak with Ascent.
I have listed some reasons for your reference.
1. Ant Problems always. Our apt is always clean but still can see ants coming in from the wall.
2. Dog Barking at night that make us couldn't sleep
3. Fire Alarm is always on for some reason, and nobody turns it off.
(One time the Fire Alarm is on, but the garage door is locked. All the cars have been locked inside of the garage which is illegal)
4. Always have police car downstairs which means here is unsafe.
5. Lost package, not enough space for resident use.
6. Some Crazy cars drive in the garage at fast speed and noise loud sounds.
7. Some teenage come in the to roof drinking and smoking.
8. Some homeless people came into the swimming pool.
9. Dog's pee on the stairs.
10. Always has wet dryer smell come into our apt. I think it is the building design problem.

Business Response on Google May 11th, 2022
Hi Steven! We are sorry to see your updated review, and hope to improve your experience with us. We welcome you to contact us at (408) 225-7200 or via email at [email protected]. Team Ascent

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Overall Rating

Overall Rating
( 308 Reviews )
223
22
15
6
42

Write a Review

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