First Republic Bank

zevilevi _{on Google}

Feb 10th, 2024

This bank used to be so good. It was amazing. It had a strong community vibe and was efficient, clean, a pleasure to go to, and was friendly. I felt good having a sizeable chunk of cash at the institution and felt confident in the abilities of the employees.
Now, ever since First Republic collapsed and was taken over, it's just trash: service is slow. Only two or three of the veteran employees who have been there for years remain, and they seem depressed. All the perks of being a part of a small, regional bank are gone and it's increasingly feeling like another big, monolithic, corporate entity.
Recently, we were instructed that they wouldn't shred our sensitive documents any longer (no more customer use for the shred bin). Depositing a check in the middle of the day takes 30+ minutes. Very depressing.
I plan to slowly deplete my cash positions at this bank and maybe just keep a small checking account for some basic stuff. I mourn the loss of First Republic.

Mateo _{on Google}

Dec 1st, 2023

This is a very cute location. I highly recommend it.

Robin A Larsen _{on Google}

Nov 8th, 2023

I visited this bank on Mon., Nov. 6, aware it is now a J. P. Morgan Chase entity, and was told I cannot pay my mortgage until Wed., Nov. 8, also that I should have received a letter from J.P. Morgan Chase telling me my new mortgage account number. I did NOT receive this letter. Please return my call immediately (Tues., Nov. 7, 9:11 am) to tell me my new account number AND the location of the J. P. Morgan Chase Bank where I am supposed to pay my Nov. 2023 mortgage!
BTW I was very satisfied with this First Republic Bank BEFORE it was taken over by J. P. Morgan Chase.

Tito D. _{on Yelp}

Dec 21st, 2022

Be careful at this branch. I think the atm is defective or fraudulent. I got into an altercation after notifying a banker. Attempting to deposit here was difficult and the bankers seemed excited about the fact i was distressed.