Wash N Go Laundry

Get there early or the parking lot is a nightmare. Sometimes the staff is hard to find and I'm pretty sure the laundry soap i bought from them was watered down but that aside, there are lots of machines to use, they wash well and dry fast.
Apr 9th, 2024

Very clean and quiet.
Feb 21st, 2024

Worst experience, if the machine doesnt work they wont help you and they will blame you. When is their machine malfunctioning.
Jan 29th, 2024

Nice and clean Laundry place, and you can use coin or laundry card here
Nov 14th, 2023

I came to this place to do laundry because my unit at home was broken. I'd have to say this is the worst customer service I've ever experienced. First after loading money into the machine it would not start, so I asked the clerk if she can take a look at it. She responded by saying she couldn't because she just clocked out for break. I then said it will only take a second. After a back and forth, I've been said to her, you expect a customer to wait 15 minutes for you to get back from break when it will only take a couple of seconds now. Customers are the reason why this store is open. Only then did she relent to come take a look at it. After figuring out that the machine wouldn't work she said the system is messed up it happens all the time and that she will have to reset the units. After resetting the unit, I asked her what will happen to the money that I already paid. She stated that I can come back and use it as a credit for another time. I told her I'm not coming back to this place. At first she said there was nothing that she can do and I said well that has to be something because you guys have my money and it should be a credit. She then said that I can use the credit toward the dryers. After trying to use two other machines neither would accept my card credit or debit. I then asked her if there is a prepaid card that they have. She said that I'll have to pay for one and register it. I said okay well I have $5 credit that you owe me use that for it. And to my surprise I was told that I couldn't use the credit, that I will have to pay for a card even though I have $5 worth of credit. When someone tell me how any of this makes sense. 5 years ago I used to come to this place and it was ran very well. My how the tides have changed. Their machines are broken on purpose so that customers can purchase one of their prepaid cards. I never come to this place again and I hope anyone else never uses it as well.
Aug 21st, 2023