Wells Fargo Bank

Mar 28th, 2024

worse
Jun 30th, 2023

Feb 18th, 2023

Very bad service, only one open box, the wait is very long.
Feb 4th, 2023

I was here 15 min late for my 900 appt. They were with other customers. There was no one to check in with. I waited 15 min to get checked in. Then 15 min to talk to a banker. It was 945 and they told me they would see the 1000 appt first. What kind of service is that? At 1030 he was polite and professional enough to reschedule me for another day instead of wasting my whole day and not getting any service. They outsource their call center who doesn't know English and does the process incorrectly. I did not get an email or text to confirm my appointment. At Bank of America, the banker calls you to verify your appointment or if you or if late for your appointment. You talk to an actual person in the USA who works at the bank. I am regretting to use Wells Fargo already.My appointment was for the next day. I got to the bank and there was a sign it was temporary closed and the doors were locked. That is so unprofessional. No one called to cancel or reschedule. Another day wasted. Even doctors call you to reschedule when they can't see you. There is no accountability or professionalism here.
Jan 3rd, 2023