Susan Willis, RE/MAX Direct, REALTOR®, SRES Seniors Real Estate Specialist

I was overwhelmed with the prospect of selling my parents' longtime home in Ramona, but after meeting Susan, I was immediately put at ease. Friendly, and professional, with a local's knowledge of the area, she guided me through every stage of the process, resulting in a timely sale. I'm grateful for Susan's expertise and highly recommend her.
Sep 21st, 2023

We chose Susan as our realtor without knowing very much about her. After working with her we were very happy with the job she did, and we have experience with a lot of realtors for comparison. We were purchasing a home from out of state, so a lot of our interaction with her was through email and phone conversations. Her answers to our questions and concerns were both timely and thorough. She was knowledgeable, extremely responsive, honest with us about issues of concern, and she worked hard to get the deal closed. During the few times that we did meetup in person, we found her enjoyable and easy to communicate with. We would definitely choose Susan again when we are ready to buy or sell more real estate.
Jun 27th, 2023

Susan is the best in the business! I have worked with dozens of realtors over the past 30 years. Susan is the first to exceed my expectations. I had the pleasure of working with her on three separate listings recently. The first was a short-term rental property with sizeable annual profits. Susan identified an opportunity to sell this property for more than market value by advertising the success of our rental business. Her marketing efforts produced a buyer very quickly. She did not shy away from the added complexities of our business being included in the sale. The second listing was vacant land - a difficult sell when building costs are high. Susan was patient with me as I vacillated on price. She patiently answered questions from potential buyers about permits and construction. While other agents might press to lower the price for a quick sale and a fast commission, Susan understood the value of my land. Her patients and perseverance ultimately produced a full-price sale. My third opportunity to work with Susan was the sale of my parent's home. During a difficult time for our family, Susan took control and eased our nerves. She suggested a price 200k higher than we hoped for, at a time when interest rates were rising and home prices were falling. It would have been easy for her to list our home for the lower price we suggested. Instead, she went after her target price and put extensive financial resources towards hitting the market quickly with a thorough, informative and attractive listing. Susan held an open house on a Saturday. Before the end of the following week she presented us with an offer that was HIGHER than full price. She netted our family an extra $230,000 and did it in one week! She handled all of the inspections, stayed involved during escrow and answered her phone every time I called it. Over the course of these three listings Susan proved to be a consummate professional. She was a no-nonsense advocate for our family, taking the pressure off us and putting it on herself. It meant more than I know how to articulate here. Hopefully my experiences detailed above serve to make your selection of an agent easier. She really is the best realtor I have ever worked with. Susan has my consent to forward my contact information to potential clients. Please do not hesitate to call me. Thank you for everything Susan. We'll see you on the next one!
Sep 28th, 2022

Worked with Susan for years now. Can't find anyone better. She goes out of her way to make transactions as easy and stress free for a clients as possible and goes out of her way to ensure timely and correct transactions. Would not ever hire anyone else as long as Susan is around.
Jul 8th, 2022

Susan has an incredible depth of knowledge and experience. She has helped me navigate the current market and break down the pros and cons of each property weve looked at. She keeps her clients interests her highest priority, while being very detail oriented. While I havent found the perfect property yet, I have absolute confidence in Susan. I highly recommend Susan for your real estate needs.
Jan 17th, 2022