K9 Loft

J.A.G. INK _{on Google}

Feb 15th, 2024

So I walk in ready to spend $1,000 for services for my babies. I walk up to the counter where 3 ppl are behind. One blonde older woman walks from behind the counter, crosses directly in front of me, and acts as if Im not there. I made eye contact with at least 1 person sitting in their office, the 3 ppl at the counter, and 2 ppl who came from somewhere in the back. The WORST customer service I have EVER experienced in my life. I will definitely not trust them with my little ones.

Alexandra Vargas _{on Google}

Jan 22nd, 2024

Amazing place to leave my dogs. Excellent customer service!

Cloudy Hernandez _{on Google}

Dec 4th, 2023

my fat chiwennie with separation anxiety tried out a non aesthetic dental cleaning at this place!
It surprisingly only took an hour, and now her teeth are so shiny you'd think she got veneers
the back staff goes above and beyond to deep clean and combat that respiratory dog virus floating around. the staff is on top of it making sure that all dogs have the proper vaccines in order to go into the play area and have rooms for dogs who have yet to be neutered or prefer to be alone
in regards to the retail area, its very aesthetic looking and love how cute the place looks everytime its a different season / holiday. various selections and cute selections of everything being sold

Adriana Krueger _{on Google}

Sep 9th, 2023

I will never board my dog here again, place smells terrible of urine and some chemical, when i brought my dog home he peed 3 times inside in one day, i came to the conclusion that he was to relieve him self in his private space because the workers did not take him out every hour like they told me numerous times. Before each drop off, i asked numerous times to give him his pillow and blanket and they did not do it, i understand now that its because they dont want to deal with peed or soiled blankets, if they would have mentioned that since the beginning i would have looked for somewhere else to board him. For grooming also both my pups came home scared from the loud drying tube they stick in their cage. No wonder they are always available.

Jeremy Small _{on Google}

Mar 28th, 2023

This place is great but in my opinion, the maintenance guy, whom also assists with the dogs, is by far their top employee.