Hotel Dena

Pjill Phur _{on Google}

Jul 26th, 2023

this is no longer the Sheraton it is now hotel Dena

Nan Mel _{on Google}

Jul 15th, 2023

I stayed here for 4 nights. When I first arrived, I was put on the first floor. Room 123. There was work being done at the moment on the floor and it was difficult getting around the workers with the luggage cart. It was a narrow path and it was truly a work out. When I went into the room, it stank soooo bad. Like a dusty, old, very disturbing smell. I tried to put up with it. I washed my hands, was getting myself mentally prepared for a shower when I decided I needed to act fast and request another room. I was in that room for about 5 minutes before realizing I couldnt take the stench. There was no getting used to it. So I called front desk, told the lady what was going on. She said shed try to find me a different room. Didnt take her long at all to set me up. I went to pick up my new key but told her Id need to get my things from the room, that it would take me about 1 min or 2. I gathered my things and walked out of the room and at that same moment, there was an asian guy walking down the hallway and out of sheer coincidence, I happened to look at his room key and saw that they had given him the room I just rejected. I had washed my hands in there and they didnt even go look at the shape of the room before giving it to someone else. Even after I just told them it stinks.
He went in and came right back out.
$30 parking a day was a kick in the groin also.