The Bowhaus Pet Company

They are as good as it gets for dog daycare The dogs really do come first Ands their price is very good
Jan 19th, 2024

Oct 15th, 2023

Love this place! Total peace of mind when I leave my dog here. Appreciated the way they handled our initial evaluation and the continued care while in doggie day care, which is crucial for my bulldog. Attentive and friendly staff. Highly recommend!
Aug 7th, 2023

My dog is not the easiest at all. They are always so happy to have him even though he's scratching his nails on the floor as they take him. I always make sure I call early before I take him and they never have a problem with it or my grumpy dogs attitude
Mar 15th, 2023

Unfortunately this place has changed and will not be our home for boarding and daycare anymore, although we used to feel very safe and comfortable leaving our dog here.I booked boarding for this weekend and I was surprised that they ask us to do another temperament test since it's not as if it had been so long since the last time we were here that our dog is in a new stage of life such as being a senior dog, and although they continued to stress on the phone and during the incident today that there were "many new dogs" I kept wondering why that would be an issue if all of the dogs including mine had already passed temperament tests. It's not as if it was always the same dogs here every time we boarded him or dropped him off for daycare, and he meets new dogs all the time at the dog park.But I wasn't worried about my dog having any issues, he has never had aggression issues and we go to the dog park at least 3 times a week, we have stayed with friends or family who have dogs, friends bring their dogs here, and he has boarded and had daycare at this very place many times, never a single issue. We have a husky and he gets along with every breed large and small, from Yorkies and Pugs to Labs and German Shepherds. If they want to play and wrestle he's happy with that, but if they want him to keep his distance or just sit around he does that too. Even my mom's grumpy old pug just growls and sometimes snaps while my dog sits there wagging his tail like a happy idiot. I had not been told on the phone it was a 2 hour drop-off, I was thinking maybe 20-30 minutes, so when I arrived and they told me to pick him up in a couple hours I asked if I could just pay for a half day of daycare since I hadn't planned for that and it would be more convenient for me to come back a little later.At around the 1.5 hour mark I was shocked to get a call that my dog not only got into a fight, but supposedly started the fight. I was told he could stay for the duration of the daycare but they wouldn't be able to board him. Um, no I'm not leaving my dog there for one extra second when obviously something is super wrong.When I arrived, the woman in line in front of me booked some additional daycare or boarding, picked up her large breed dog and when she left I was informed that that was the dog my dog supposedly started the fight with. This dog was around 80 lbs, my dog is 55 lbs and shorter stature, and neither dog had injuries. They brought my dog out to me and of course I don't know exactly what happened but I expected him to be a little worked up and hyper but he wasn't. He gets more hyper when I pick him up from grooming because he hates the water. So I believe one of three things happened: either my dog actually did start the first fight ever in his 5 year life, with a larger, stronger dog, meaning he felt totally unsafe and threatened to the degree that he reacted with force when normally he runs away from dogs that start to fight at the dog park. perhaps overcrowding or other issues, but it would have to be REALLY BAD because he normally doesn't even react when dogs hump him or snap at him, if anything he trots away to go sniff a new corner. Same thing with toys or treats, it's usually smaller dogs that run away with the toys and he just follows them like "hey I was playing with that" but never fights. Or, the other dog started the fight but that dog is a regular and that would explain why they kemp emphasizing "new dogs", if they have dogs that don't have the best temperament but their owners take them all the time and they don't want to lose the regular income, maybe they will reject any dogs that those dogs start fights with to limit issues but keep the regulars.Or the only other possibility I can imagine is that, they have all new staff and maybe even new owners and run things differently, maybe the current staff aren't really qualified and don't know how to work with dogs and maybe it wasn't even a fight, but normal play between two large breed dogs, but anything more than running around they think is a fight? After all, the owner of the other dog was booking more boarding so even if she was aware of the situation it didn't rise to the level of being concerned over her dog's safety or well-being apparently. I used to recommend them to everyone who asked me about boarding their dog but either the new people working here don't know how to handle dogs or they are way overcrowded (but even then, sometimes the park gets overcrowded and my dog doesn't get aggressive so there would still have to be more to it), or they have some more aggressive regular customer dogs that they are catering to.
Dec 7th, 2022