Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Chamber Rating

Verified Member
4.2 - (383 reviews)
198
116
44
6
19
Read Our 383 Reviews

Chamber Rating

Verified Member
4.2 - (383 reviews)
198
116
44
6
19
  • Gustavo Romo


    Mar 23rd, 2024

  • Mustafa kh


    Feb 25th, 2024

  • Rebecca Rockett

    The stay was crap. We planned to be here 8 days. Heres a list of just a few things that happened. The elevator was broken for 3 days and we have an elderly grandmother with us, the cleaner left her bleach towel IN our suitcase and bleached 3 shirts!! (After we said no service. The continental breakfast didnt even have half the items compared the the new one we moved to. And our room floor since the day we arrived was covered in water, had a leak coming from the floor below and they denied to change our room. Therefore the rooms are moldy! Rooms: The rooms can be seen into from the hallway. Most rooms are not walker/wheelchair accessible or even friendly. Safety: Not safe, peepholes can be looked through from both sides. The room doors dont latch. And they dont respect you asking for no room service. Parking is IFFY and definitely not for anyone disabled.
    Feb 4th, 2024

  • Douglas Gunter


    Dec 19th, 2023

  • S farmax Rhee

    It's one of the best (in many aspects) hotels in the silicon valley.
    Nov 5th, 2023

Read Our 383 Reviews

About
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

A Mountain View CA hotel near California's Great America – Holiday Inn Express Mountain View South Palo AltoThis Mountain View, CA hotel is located in the heart of Silicon Valley, near U.S. Route 101, Interstate 280 and State Routes 85 and 237. The Norman Y. Mineta San Jose International Airport is only 10 miles away. Area transit including The Castro Street Light Rail Station, CalTrain Station and Santa Clara County are also close by.We are minutes from California's Great America, Moffett Field, Stanford University, Stanford University Medical Center, El Camino Hospital, St. Jude Children’s Hospital, Foothill College, the Winchester Mystery House, Shoreline Amphitheatre at Mountain View, and NASA Ames Research Center. Area businesses include Google, Facebook, LinkedIn, Hewlett Packard, Lockheed Martin and Microsoft. Visitors will enjoy browsing shops at the nearby Stanford Shopping Center. A wide variety of restaurants and cocktail lounges are located in the downtown area two blocks away.Our hotel is designed for travelers who require the latest in comfort with complimentary HSIA and Ethernet connectivity, 42 in LED SMART Wi-Fi Satellite TV with over 100 HD channels including HBO to help you feel at home in any one of our well appointed guest rooms.We look forward to meeting all of your lodging needs when your business or pleasure travels bring you to the Mountain View area and Sana Clara County.

Contact Info

Languages

  • EN
  • HI
  • ES

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

A The phone number for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel is: (650) 967-7888.


Q Where is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel located?

A Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel is located at 1561 West El Camino Real, Mountain View, California 94040


Q What is the internet address for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

A The website (URL) for Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel is: https://www.ihg.com/holidayinnexpress/hotels/us/en/mountain-view/mtvsw/hoteldetail?cm_mmc=YextLocal-_-EX-_-US-_-MTVSW


Q How big is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel?

A Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel employs approximately 20+ people.


Q What days are Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel open?

A Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel is open:
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours


Q How is Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel rated?

A Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel has a 4.2 Star Rating from 383 reviewers.

Hours

Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours

Ratings and Reviews
Holiday Inn Express Mountain View - S Palo Alto, an IHG Hotel

Overall Rating

Overall Rating
( 383 Reviews )
198
116
44
6
19
Write a Review

Gustavo Romo on Google

image

Business Response on Google Mar 28th, 2024
Hey Gustavo, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're in town so we can set up another riveting holiday for you at the Holiday Inn Express Mountain View!Best Regards, Holiday Inn Express Mountain View/S-Palo AltoCustomer Care Team

Mustafa kh on Google

image

Business Response on Google Feb 24th, 2024
Dear Mustafa, we are delighted to know that you have the best ratings for us on your stay. We must provide a well-maintained, comfy space for our guests to rest, and we're thrilled to have done that for you. We love it when our customers are entirely satisfied with the Holiday Inn Express guest experience. This feedback makes our team more confident in our facilities and services, so thank you for sharing your thoughts. We hope to have you back here for yet another great stay!Best Regards, Holiday Inn Express Mountain View/S-Palo AltoCustomer Care Team

Rebecca Rockett on Google

image The stay was crap. We planned to be here 8 days. Heres a list of just a few things that happened. The elevator was broken for 3 days and we have an elderly grandmother with us, the cleaner left her bleach towel IN our suitcase and bleached 3 shirts!! (After we said no service. The continental breakfast didnt even have half the items compared the the new one we moved to. And our room floor since the day we arrived was covered in water, had a leak coming from the floor below and they denied to change our room. Therefore the rooms are moldy!
Rooms: The rooms can be seen into from the hallway. Most rooms are not walker/wheelchair accessible or even friendly.
Safety: Not safe, peepholes can be looked through from both sides. The room doors dont latch. And they dont respect you asking for no room service. Parking is IFFY and definitely not for anyone disabled.

Business Response on Google Jan 24th, 2024
Dear Rebecca, we deeply regret that your stay did not meet your expectations, and we apologize for the inconvenience you encountered. It is disheartening to hear about the issues with the elevator, cleanliness, breakfast, and water leakage in your room. Please know that we take all guest feedback seriously, and we will work diligently to rectify these issues to ensure a more pleasant experience for our future guests. Your comfort and satisfaction are our top priorities, so we will strive to improve our services. We understand that these instances may have prompted you not to revisit our hotel, but we kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Best Regards, Holiday Inn Express Mountain View/S-Palo AltoCustomer Care Team

Douglas Gunter on Google

image

Business Response on Google Jan 7th, 2024
Dear Douglas, we are happy to have hosted you and served you well at Holiday Inn Express Mountain View. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our facilities and services. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards, Holiday Inn Express Mountain View/S-Palo AltoCustomer Care Team

S farmax Rhee on Google

image It's one of the best (in many aspects) hotels in the silicon valley.

Business Response on Google Oct 11th, 2023
Dear Guest, we are pleased to learn that you have given us a lovely rating of your guest experience. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our hospitality. The joy of knowing that our guests had a perfect holiday is incomparable. Let us know the next time you're visiting Silicon Valley so we can set up another riveting holiday for you at Holiday Inn Express Mountain View!Best Regards, Holiday Inn Express Mountain View/S-Palo AltoCustomer Care Team

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Overall Rating

Overall Rating
( 383 Reviews )
198
116
44
6
19

Write a Review

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