Mountain View Leasing Center

(Translated by Google) Evil (Original) Mal
Jun 20th, 2020

Jan 28th, 2020

Good place.
Jan 30th, 2017

Nov 22nd, 2016

Be very careful when renting with this company! I just moved out a couple months ago and my experience was terrible. First off, for what you are getting, these apartments are extremely overpriced. They are very small, very outdated and no utilities are included at all (renter pays water, trash, PG&E, etc). I was living by myself and had to pay about $50 a month for trash (same as families of 5 or more as the utilities are split equally per unit - not per person).Second, I was always on time with my rent. For the 12 months I lived there, I was only late once. This one time I was late (I was on vacation and forgot to drop off my check before I left - simply a miscommunication) I received a very threatening voicemail saying that I would be given an eviction notice if I did not pay. Not the greatest customer service for a guy who consistently paid on time all but once (for what its worth, it was only about a week late).Third, even though I was being charged an extremely high amount for trash, I was charged an additional $45 dollars when I needed to get rid of a couch upon my departure.I always kept my apartment very clean. Before I moved out, I spent hours cleaning and scrubbing the entire place. However, I was still not given my entire deposit back as a cleaning fee was charged to my account. When I inquired as to why I would be charged, there was no clear answer about what additional cleaning was needed for my apartment (I requested an inspection, but that was completely useless as I did what was requested to be done, but was still charged)I can go on and on for hours about my experience with this poorly run organization, but I will let you formulate your own opinions from here. Please tread carefully if you are considering renting with them.
Dec 13th, 2011