GameStop

Mar 7th, 2023

I had this super expensive headset and the extended warranty on it. Broke after about 1.5 years. I brought it in and the guy in there was THE BOMB. I walked out of there with an equivalent headset, AND 70 bucks in steam money. Took like 10 minutes. I don't remember his name but I think he had reddish hair and a ponytail. Whoever he is, that's what retail is all about.
Feb 24th, 2023

Really like this place especially the two guys at the counter. Always good advice and generally love games...
Feb 21st, 2023

I have been a loyal Gamestop rewards member since I could remember. I love going into the store and shopping for all my gaming needs. My wife and I decided we dont use our Apple Watches and have been very excited for the release of the Hogwarts legacy. So I went online and found out Gamestop is giving $51 per apple. I got my quote emailed and pointed me to the store nearby. I went to store and Andrew was being very rude from the start. Sounded like he wasnt having a good day, which I understand but I also work in retail and you gotta be able to put your emotions aside and provide the best customer service. Told me in a really rude and annoyed attitude that they needed to be charged and needed both cords. Then told me that he cant do them if they arent charged but they were and just needed to be turned on, as Im no newbie trading in devices with you guys. Then proceeded to tell me that they arent accepting my device anymore when the website said it was. Kept trying to push me out of the store to not do the transaction. I called a store in Stockton and the fact checked all of the lies I was told by this Game Advisor. He needs to be held accountable for his horrible attitude/ service and knowledge of what Gamestop system capabilities. Before we left he went back on the phone to complain to his manager about Days off he was being approved for. Which solidified the assumption that he was being rude because hes mad at the company . He needs to be removed from our community .
Feb 19th, 2023

Service is sometimes slow. Service is good
Feb 12th, 2023